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AMERICAN EXPRESS
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Analyst-Ops Risk Management

Analyst-Ops Risk Management

AMERICAN EXPRESS

1 - 2 years

20 - 25 Lacs

Gurugram

Posted:15 hours ago| Platform:

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Skills Required

remediation Career development Manager Internal Audit Manager Quality Assurance Operational risk Project management Analytical operational risk management Issue resolution Wellness

Work Mode

Work from Office

Job Type

Full Time

Job Description

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Global Risk and Compliance (GRC) is an independent risk management function with an objective of ensuring that American Express operates in a safe, sound and fully compliant manner within all applicable regulatory expectations. GRC creates and maintains the overall risk management framework, performs independent risk management assessment, and monitor risks. Within GRC, the Operational Risk Management (ORM) team facilitates and monitors the implementation of effective operational risk management programs throughout the organization, and oversees risk ownership throughout business units, products, and processes.

The objective of the ORM Issues, Events & Remediation team is to ensure timely identification, response, and resolution of risk events and issues to minimize impact, as well as to prevent recurrence through effective remediation and lesson learning.

GRC is looking for an Analyst of Issues, Events & Remediation focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Analyst, ORM Issues, Events & Remediation will:

Assist in investigation and conduct root cause analysis to address repeated issue types
Perform quality assurance on documentation of specific issue/ORE type, urgency, severity/impact (e.g., impact analysis)
Assist portions of the remediation process, these may include:
tracking progress
- validating resolution efficacy and
- communicating status updates to stakeholders
- Perform quality assurance on documentation and maintenance records of specific issues/OREs and remediations to ensure transparency and accountability in the issue management process
Identify trends in issues and events associated with a workstream to identify potential systemic risks or control weaknesses within BU processes
Support review of components of the End-to-End (E2E) BU issue resolution process
Perform sample testing of specific issues to ensure resolution is complete and effective
Review data used in preparation of detailed reports on issue status, trends, and outcomes
Support sharing insights, better practices, themes, etc. across the ent erprise

Required Qualifications:

1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities

Project management, communication, and interpersonal skills

Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards

Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.

Preferred Qualifications:

Bachelor s degree in finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous

Experience in at least one of the following:

Scoping, prioritizing, and support remediation of operational issues

Knowledge of investigating and conducting root cause analysis to address repeated operational risk issue types

Assisting quality assurance on documentation of operational risk issues and events

Recommendation of remediation strategies for operational risk issues and events

Performing Quality Assurance of documentation and maintaining records of operational risk issues and events to ensure transparency and accountability

Supporting the BU E2E issue resolution process

ORMCM

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AMERICAN EXPRESS

Financial Services

New York NY

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Analyst-Ops Risk Management