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PHH Mortgage
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Analyst, Operational Controls Testing

Analyst, Operational Controls Testing

PHH Mortgage

2 - 5 years

5 - 9 Lacs

bengaluru

Posted:2 days ago| Platform:

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Skills Required

analyst loan servicing excel analytical management quality tools operations supervision testing

Work Mode

Work from Office

Job Type

Full Time

Job Description

The primary task of the Analyst is to perform testing and providing actionable insight. Through testing, an analyst will validate the various process. As he or she validates the processes, they have a checklist that will be used to capture the detailed information. Internal monthly discussion sessions are scheduled to analyze the opportunity/observation identified during the Testing period.

JOB FUNCTION AND RESPONSIBILITIES:

Responsibilities and Key Result Areas:

Perform monthly testing for various Business Units in the Forward Servicing
Analyze observations from testing and report to Team Leader
Make recommendations to help reduce process related errors
Track Business Unit responses for all findings identified from the Testing
Liaise with Management and develop project plans to address opportunities identified through process testing
Provide management with timely reports documenting observations from testing

QUALIFICATION:

Should be a graduate.
Understanding of the Mortgage Industry, Loan Servicing
Proficient in Excel
Exposure to 7 basic quality tools preferred
Ability to work on multiple projects and also periodically set and achieve stretch goals
Quick Learner, Analytical and High attention to detail
Work independently with minimum supervision

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Analyst, Operational Controls Testing