Analyst IT Solutions

Job Introduction:

The Server License & Configuration Analyst is responsible for managing server licensing, configuring and maintaining server environments, and supporting license management tools such as Open LM & LMT. This role ensures compliance with licensing standards, optimal server performance, and effective license utilization across the organization. This individual will apply proven communication, analytical and problem-solving skills to help identify, communicate and resolve malfunctions and make the appropriate recommendations to maximize the benefit of IT systems.

Major Responsibilities:

• Manage and monitor server licenses, ensuring compliance with licensing agreements and minimizing over-licensing or unlicensed usage.

• Configure, deploy, and maintain server hardware and software, ensuring optimal performance and security.

• Support and operate license management tools such as Open LM and LMT to track and audit license usage.

• Perform regular server health checks, troubleshoot configuration issues, and implement necessary updates or patches.

• Coordinate with licensing vendors and internal teams to resolve license-related issues.

• Implement best practices for server configuration, including security and performance optimization.

• Maintain documentation related to server configuration, licensing inventory, and compliance records.

• Collaborate with IT, Engineering, and Business teams to understand current and projected software/license needs.

• Develop and maintain license demand plans aligned with project timelines and organizational growth

• Assist in planning and executing server hardware upgrades and expansions.

• Provide local license support, including installation, configuration, and deployment of licenses and Engineering tools ((eg : MathWorks, Dassault, Ansys, Altair, Vector etc.)

• Support automation of license and server management processes where applicable.

• Keep up-to-date with licensing policy changes, licensing tools, and server technologies and with the latest patches and features released by the vendor

• Responsible for implementing and configuring license brokers within the Open LM platform to facilitate efficient license management and monitoring

• Work collaboratively with IT, licensing teams, and vendors to optimize broker deployment strategies and resolve any technical challenges.

Knowledge and Education

• Degree in computer science or a similar field

• Ability to work cross-functionally and manage multiple priorities.

• ITIL certification.

• Microsoft Certification is desirable.

• Experience with license management tools and software asset management (SAM) systems is preferred

Work Experience:

• 5 - 8 years of work-related experience

Skills and Competencies:

• Strong customer service orientation

• Experience with license management tools, specifically Open LM.

• Proven experience in license or demand management, procurement, or software licensing

• Knowledge of license server configurations and broker deployment.

• Familiarity with scripting and automation tools related to license management.

• Experience with setup, troubleshooting, and deployment of engineering tools & software.

• Strong problem-solving and troubleshooting skills.

• Good communication and documentation skills.