Analyst, Franchise Services

Mastercard

3 - 6 years

3 - 6 Lacs

Mumbai Maharashtra India

Posted:5 days ago| Platform: Foundit logo

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Skills Required

Salesforce franchise sales sales support tools

Work Mode

On-site

Job Type

Full Time

Job Description

Role

Provide Franchise Solutions administrative support to our internal business partners. This includes but is not limited to creating and maintaining process guides and providing support with our tools and systems, such as Salesforce and Ironclad.
Leverage internal data to create and define a sales pipeline for the APEMEA regional teams to prioritize their sales efforts and address the most impactful opportunities to pursue.
Identify areas of opportunity to increase efficiencies throughout Franchise Solutions in the APEMEA regions. Be comfortable exploring those opportunities, seeking alignment amongst key stakeholders, and implementing as/where agreed.
Prepare regional performance reporting on Franchise Solutions for leadership as needed.
Identify needs and opportunities for new Franchise Solutions that can be launched globally to support the evolving needs of our customers.

All About You

Excellent communication skills, both verbal and written, with a passion for collaboration and teamwork. The ability to build and maintain relationships with multiple internal stakeholders is critical in this role.
Experience using sales support tools such as Salesforce and Ironclad
Strong attention to detail, highly organized, creative thinking skills and problem-solving
Analytical and solutions-oriented
Flexibility to work non-traditional work hours at times to support the various time zones of the APEMEA regions
Experience in providing dedicated customer support (internal or external) is an asset

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