Analyst - Final Claims - GO/JC/741/2025

Lead the strategic direction of the claims operations function in alignment with corporate goals.Ensure regulatory compliance with Hong Kong�s Insurance Authority (IA) and international standards.Develop and implement policies for efficient and accurate claims processing.Oversee budgeting, staffing, and performance management of the claims department.Liaise with senior leadership to report KPIs and operational risks.Drive digital transformation and automation initiatives in claims handling.Establish partnerships with providers and third-party administrators.Lead investigations into high-value or complex claims.Ensure robust fraud detection and prevention mechanisms are in place.Represent the organization in regulatory audits and industry forums.Champion customer-centric claims practices and service excellence.Mentor and develop future leaders within the claims team

Skills Required

RoleAnalyst - Final ClaimsIndustry TypeITES/BPO/KPOFunctional AreaITES/BPO/Customer ServiceRequired EducationEmployment TypeFull Time, PermanentKey Skills

• CLAIMS
• HEALTH CARE
• INSURANCE DOMAIN
• INSURANCE OPERATIONS
  

Other Information
Job CodeGO/JC/741/2025Recruiter NameGayathri B