Analyst - Business Processes

Analyst - Business Processes

Key Responsibilities

• Business Processes & Financial Oversight:

• Establish and track processes and timelines within the team to adhere to legal and financial obligations for the Learning Content and Strategy function.
• Monitor budget versus actual expenses for various vendor and license requirements.
• Ensure timely and error-free documentation and signing of agreements and statements of work by responsible teams.
• Monitor progress across contracts and teams for contracted delivery and payment milestones.

• Content Tools & Licenses Management:

• Ensure the availability and track the expiry of various content tools and licenses, making optimum use of resources.
• Ensure timely billing, renewals, and payments.
• Maintain data and reports for real-time information in a presentable format.

• Data Management and Reporting:

• Manage team's data related to contracts, invoices, deliveries, licenses, and externally hired resources, including planned language-wise monthly payouts.
• Track actuals in spreadsheets and keep them updated with change requests.
• Analyze challenges, pre-empt chances of not meeting plans, and report to relevant role holders in advance.
• Report on data related to the adherence of legal and financial obligations for each contract.

• Project Coordination & Collaboration:

• Coordinate the content production lifecycle and deliveries with vendor resources and internal staff.
• Handle queries from in-house and outsourced staff.
• Collaborate closely with internal and external stakeholders to ensure effective integration of initiatives across projects.
• Maintain strong working relationships with vendors, legal, and financial teams, in addition to in-house and outsourced staff.

• Team Support & Advisory:

• Support project teams on approvals.
• Analyze and suggest efficient billing milestones, timelines, and expected chronology of deliveries across projects and vendors.

Qualifications

• Education:

  Graduate or Post-graduate degree.

• Experience:

  Proven work experience as a

  Business Analyst, Project Coordinator, or Project Manager

  , preferably within

  EdTech firms

  .
• Expertise in

  Microsoft Office

  , specifically

  MS Excel

  .
• Well-versed with

  Instructional Content Development processes

  , contractual requirements, and expense heads.
• Experience in

  managing business processes related to content development teams

  , strongly enabled through technology.

Skills & Expertise

• Analytical & Problem-Solving:

  Strong analytical and problem-solving skills, with demonstrated solid judgment and attention to detail, accuracy, and quality. Ability to maintain a big-picture vision while working on details.

• Communication & Interpersonal:

  Strong communication, networking, and interpersonal skills. Comfortable speaking in front of both small and large groups.

• Collaboration & Adaptability:

  An adaptive and collaborative individual, willing to take on new projects and support initiatives that build the enterprise. A team-player, willing to both lead and be led, and motivated to contribute to others success.

• Work Ethic & Ownership:

  Self-motivated and results-oriented. Possesses a strong work ethic and takes ownership of work and accountability for deliverables.

• Continuous Improvement:

  A passion for learning and continuous improvement.