Make outbound calls to leads generated internally. Explain the benefits of making sale through us, including exclusive discounts and loyalty bonuses. Share detailed price breakups, offers, and guide customers on the booking process. Build trust and resolve customer queries related to pricing, model variants, finance, and dealer details. Follow up consistently to drive conversions and meet sales targets. Coordinate with dealer partners for availability and offers. Maintain accurate records of customer interactions
We`re Looking for Experienced professionals to manage dealers network and drive used car loan business. Candidates must have experience in dealer management or auto loan sales , Strong NBFC / BANK coordination skills preferred .
Senior Executive - Customer Care (Non Voice) Jaipur, Rajasthan, India Department India Auto_New Auto_Enterprise & Dealers_d_Operations_NAD Job posted on Sep 18, 2025 Employment type Onroll We are seeking a proactive and detail-oriented Customer Support Executive (Non-Voice) to join our dynamic team. This role focuses on handling day-to-day operational activities, resolving customer and client escalations, and collaborating across departments to ensure seamless service delivery. If you’re someone who thrives on solving problems behind the scenes and keeping customers happy without ever picking up the phone — this is your stage. Location: Jaipur Key Roles & Responsibilities Manage daily operational tasks including responding to customer queries through email, chat, and ticketing systems. Track and resolve customer issues promptly within defined SLAs. Handle customer and client escalations efficiently with empathy and accuracy. Investigate and provide resolution or route issues to the appropriate internal teams Collaborate closely with internal departments (Product, Operations, Sales, etc.) to drive resolution of customer issues. Maintain effective communication loops to ensure seamless customer experience. Maintain accurate records of customer interactions and resolutions. Prepare periodic reports on ticket status, resolution TAT, and customer feedback trends. Requirements Education : Graduation (Any Field)/Fresher Strong customer-first mindset with a commitment to service excellence and quality. Ability to multitask and work effectively under pressure while prioritizing tasks smartly. Familiarity with CRM and ticketing tools (e.g., Freshdesk, Zendesk) and working knowledge of Microsoft Excel. Excellent written and verbal communication skills with strong attention to detail. Problem-solving orientation with an ownership mindset.
Client Lead-Non Auto Mumbai, Maharashtra, India SBU India Auto_New Auto_Enterprise_Non Auto_Sales_Bikes BU Job posted on Sep 30, 2025 Employee Type Onroll Experience range (Years) 2 years - 5 years We are hiring a Client Lead –Non Auto for our Enterprise Sales Team to drive revenue growth and expand opportunities within key accounts. What you will do: Revenue Growth: Drive revenue growth for identified accounts through strategic engagement and relationship building. Product Sales: Sell a diverse range of products and services to new and existing clients, including Digital Advertising Solutions, Digital Lead Generation Services, Branded Content & Creative Services, and Technology Solutions & Services. Opportunity Development: Identify and develop innovative revenue opportunities within existing client accounts, leveraging insightsto propose tailored solutions. Account Expansion: Focus on transforming mid-sized accounts into significant key OEM accounts while consistently onboarding new accounts to expand the customer base. Who we are looking for: 3-7 years of experience into Digital Ad sales/media sales , strategic partnerships & key account management with hustler and go-getter attitude Experience of handling Non-endemic clients like Auto ancillary, BFSI , etc Proven experience in Media/Ad sales, especially with agencies Ability to ideate, pitch, and close impactful advertising solutions Must be currently based in Mumbai
Digital Marketing Manager Gurugram, Haryana, India SBU India Auto_New Auto_Marketing_Digital Marketing_Dealer_Digital Marketing Job posted on Aug 07, 2025 Employee Type Onroll Experience range (Years) 6 years - 8 years Group Company: Cardekho Designation: Manager Office Location: Gurugram Position description: To plan and control digital marketing campaigns including web SEOSEM email social media and display advertising Primary Responsibilities: Plan and execute all digital marketing including SEOSEM marketing database email social media and display advertising campaigns Design build and maintain our social media presence Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs) Identify trends and insights and optimize spend and performance based on the insights Brainstorm new and creative growth strategies Plan execute and measure experiments and conversion tests Collaborate with internal teams to create landing pages and optimize user experience Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Instrument conversion points and optimize user funnels Collaborate with agencies and other vendor partners Evaluate emerging technologies Provide thought leadership and perspective for adoption where appropriate Key Performance Indicators: Website traffic, Conversation rate & Social Media engagement Required Competencies: Demonstrable experience leading and managing SEOSEM marketing database email social media and/or display advertising campaigns Experience in optimizing landing pages and user funnels Solid knowledge of website analytics tools (eg Google Analytics NetInsight Omniture WebTrendsDART Atlas) Experience in setting up and optimizing Google Adwords campaigns Working knowledge of HTML CSS and JavaScript development and constraints Required Skills: Time management skills Ability to work under tight deadlines Good research skills Multi-tasking Agree and adapt to flexible-working timings
Digital Marketing Manager Gurugram, Haryana, India Department India Auto_New Auto_Marketing_Digital Marketing_Dealer_Digital Marketing Job posted on Aug 07, 2025 Employee Type Onroll Experience range (Years) 6 years - 8 years Group Company: Cardekho Designation: Manager Office Location: Gurugram Position description: To plan and control digital marketing campaigns including web SEOSEM email social media and display advertising Primary Responsibilities: Plan and execute all digital marketing including SEOSEM marketing database email social media and display advertising campaigns Design build and maintain our social media presence Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs) Identify trends and insights and optimize spend and performance based on the insights Brainstorm new and creative growth strategies Plan execute and measure experiments and conversion tests Collaborate with internal teams to create landing pages and optimize user experience Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Instrument conversion points and optimize user funnels Collaborate with agencies and other vendor partners Evaluate emerging technologies Provide thought leadership and perspective for adoption where appropriate Key Performance Indicators: Website traffic, Conversation rate & Social Media engagement Required Competencies: Demonstrable experience leading and managing SEOSEM marketing database email social media and/or display advertising campaigns Experience in optimizing landing pages and user funnels Solid knowledge of website analytics tools (eg Google Analytics NetInsight Omniture WebTrendsDART Atlas) Experience in setting up and optimizing Google Adwords campaigns Working knowledge of HTML CSS and JavaScript development and constraints Required Skills: Time management skills Ability to work under tight deadlines Good research skills Multi-tasking Agree and adapt to flexible-working timings
Client Lead-Non Auto Mumbai, Maharashtra, India Department India Auto_New Auto_Enterprise_Non Auto_Sales_Bikes BU Job posted on Sep 30, 2025 Employment type Onroll We are hiring a Client Lead –Non Auto for our Enterprise Sales Team to drive revenue growth and expand opportunities within key accounts. What you will do: Revenue Growth: Drive revenue growth for identified accounts through strategic engagement and relationship building. Product Sales: Sell a diverse range of products and services to new and existing clients, including Digital Advertising Solutions, Digital Lead Generation Services, Branded Content & Creative Services, and Technology Solutions & Services. Opportunity Development: Identify and develop innovative revenue opportunities within existing client accounts, leveraging insightsto propose tailored solutions. Account Expansion: Focus on transforming mid-sized accounts into significant key OEM accounts while consistently onboarding new accounts to expand the customer base. Who we are looking for: 3-7 years of experience into Digital Ad sales/media sales , strategic partnerships & key account management with hustler and go-getter attitude Experience of handling Non-endemic clients like Auto ancillary, BFSI , etc Proven experience in Media/Ad sales, especially with agencies Ability to ideate, pitch, and close impactful advertising solutions Must be currently based in Mumbai
Senior Executive - Customer Care (Non Voice) Jaipur, Rajasthan, India Department India Auto_New Auto_Enterprise & Dealers_d_Operations_NAD Job posted on Sep 18, 2025 Employment type Onroll We are seeking a proactive and detail-oriented Customer Support Executive (Non-Voice) to join our dynamic team. This role focuses on handling day-to-day operational activities, resolving customer and client escalations, and collaborating across departments to ensure seamless service delivery. If you’re someone who thrives on solving problems behind the scenes and keeping customers happy without ever picking up the phone — this is your stage. Location: Jaipur Key Roles & Responsibilities Manage daily operational tasks including responding to customer queries through email, chat, and ticketing systems. Track and resolve customer issues promptly within defined SLAs. Handle customer and client escalations efficiently with empathy and accuracy. Investigate and provide resolution or route issues to the appropriate internal teams Collaborate closely with internal departments (Product, Operations, Sales, etc.) to drive resolution of customer issues. Maintain effective communication loops to ensure seamless customer experience. Maintain accurate records of customer interactions and resolutions. Prepare periodic reports on ticket status, resolution TAT, and customer feedback trends. Requirements Education : Graduation (Any Field)/Fresher Strong customer-first mindset with a commitment to service excellence and quality. Ability to multitask and work effectively under pressure while prioritizing tasks smartly. Familiarity with CRM and ticketing tools (e.g., Freshdesk, Zendesk) and working knowledge of Microsoft Excel. Excellent written and verbal communication skills with strong attention to detail. Problem-solving orientation with an ownership mindset.
Gurugram, Haryana, India Department India Auto_New Auto_Enterprise_Leads_Analytics_Bikes BU Job posted on Oct 31, 2025 Employment type Onroll As a Business Analyst at CarDekho, you will provide data inputs to enable sales growth What you will do: Use tools to analyze data, draw insights and present to stakeholders Take ownership of data tracking, data analysis, reporting, dashboarding and presenting the data to senior management. Compile key pieces of information related to performance against defined KPIs to be reviewed by Management and report anomalies if any. Understand the process in place and implement automation/ process simplification to bring in efficiency and reduce manual effort Engage with internal and external stakeholders for day-to-day activities and drive communication with cross functional teams Bring insights about revenue improvement, business operation optimization, margin improvement, new market opportunities etc. Key requirements: Advanced MS suite skill(excel, word, ppt) & Google suite skill(sheet, form, doc) Have prior knowledge of SQL, MongoDB, and Power BI or be open to learning these tools Strong analytical skill - able to draw actionable insights from data Good interpersonal skill and excellent communication skill Multitasking and prioritization ability Ability to work in a dynamic and ambiguous environmen
Nashik, Maharashtra, India Department India Auto_New Auto_Dealers_Dealers_Sales_West Job posted on Oct 30, 2025 Employment type Onroll Group Company: Cardekho Designation: Dealer Success Manager Office Location: Position description: To support the development and growth as an Dealer Success Manager in the organisation. Drive sales numbers, dealer network growth, operational efficiency wih high dealer satisfaction. Primary Responsibilities: Be Accountable for new acquisitions of Car/Bike Dealers in his region Be Accountable for business from Car/Bike Dealers, Car OEMs Take responsibility for the following up on all the leads forwarded to the dealerships. Take responsibility for the follow up on hot/lost leads, Booking & Retail confirmations. Take follow ups on the Test Drive scheduled to the customers Own Revenue collection from the dealerships. Handle all the dealer related issues and enclosure of the same. Check service parameter on regular interval at Dealer to ensure better delivery of services. Build cordial relationship with Dealers. Take regular feedback from dealer & executing improvisation plan for the same. Additional Responsibilities: Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Field specialization: Degree: Academic score: Institution tier: Required Certification/s: Required Training/s: Required work experience Industry: Role: Years of experience: Key Performance Indicators: 1.Accruals 2.Lead Limit 3.CPL 4.Collections Required Competencies: 1.Adequate knowledge of Automobile Sector (OEMs, NCBD etc.) 2.Digital Marketing Exposure 3.Proficient in MS Excel Required Knowledge: Required Skills: 1.Good Communication Skills - English & Hindi and local language 2.Open to travel
Gurugram, Haryana, India Department India Auto_New Auto_Enterprise_Leads_Analytics_Bikes BU Job posted on Oct 31, 2025 Employment type Onroll As a Business Analyst at CarDekho, you will provide data inputs to enable sales growth What you will do: Use tools to analyze data, draw insights and present to stakeholders Take ownership of data tracking, data analysis, reporting, dashboarding and presenting the data to senior management. Compile key pieces of information related to performance against defined KPIs to be reviewed by Management and report anomalies if any. Understand the process in place and implement automation/ process simplification to bring in efficiency and reduce manual effort Engage with internal and external stakeholders for day-to-day activities and drive communication with cross functional teams Bring insights about revenue improvement, business operation optimization, margin improvement, new market opportunities etc. Key requirements: Advanced MS suite skill(excel, word, ppt) & Google suite skill(sheet, form, doc) Have prior knowledge of SQL, MongoDB, and Power BI or be open to learning these tools Strong analytical skill - able to draw actionable insights from data Good interpersonal skill and excellent communication skill Multitasking and prioritization ability Ability to work in a dynamic and ambiguous environmen
Agra, Uttar Pradesh, India Department India Auto_New Auto_Dealers_Central_Sales_Sales Job posted on Nov 12, 2025 Employment type Onroll Group Company: Cardekho Designation: Dealer Sales Manager Office Location: Position description: To support the development and growth as an Dealer Success Manager in the organisation. Drive sales numbers, dealer network growth, operational efficiency wih high dealer satisfaction. Primary Responsibilities: Be Accountable for new acquisitions of Car/Bike Dealers in his region Be Accountable for business from Car/Bike Dealers, Car OEMs Take responsibility for the following up on all the leads forwarded to the dealerships. Take responsibility for the follow up on hot/lost leads, Booking & Retail confirmations. Take follow ups on the Test Drive scheduled to the customers Own Revenue collection from the dealerships. Handle all the dealer related issues and enclosure of the same. Check service parameter on regular interval at Dealer to ensure better delivery of services. Build cordial relationship with Dealers. Take regular feedback from dealer & executing improvisation plan for the same. Additional Responsibilities: Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Field specialization: Degree: Academic score: Institution tier: Required Certification/s: Required Training/s: Required work experience Industry: Role: Years of experience: Key Performance Indicators: 1.Accruals 2.Lead Limit 3.CPL 4.Collections Required Competencies: 1.Adequate knowledge of Automobile Sector (OEMs, NCBD etc.) 2.Digital Marketing Exposure 3.Proficient in MS Excel Required Knowledge: Required Skills: 1.Good Communication Skills - English & Hindi and local language 2.Open to travel Required abilities Physical: Other: Work Environment Details: Specific requirements Travel: Vehicle: Work Permit: Other details Pay Rate: Contract Types: Time Constraints: Compliance Related: Union Affiliation:
Agra, Uttar Pradesh, India Department India Auto_New Auto_Dealers_Central_Sales_Sales Job posted on Nov 12, 2025 Employment type Onroll Group Company: Cardekho Designation: Dealer Sales Manager Office Location: Position description: To support the development and growth as an Dealer Success Manager in the organisation. Drive sales numbers, dealer network growth, operational efficiency wih high dealer satisfaction. Primary Responsibilities: Be Accountable for new acquisitions of Car/Bike Dealers in his region Be Accountable for business from Car/Bike Dealers, Car OEMs Take responsibility for the following up on all the leads forwarded to the dealerships. Take responsibility for the follow up on hot/lost leads, Booking & Retail confirmations. Take follow ups on the Test Drive scheduled to the customers Own Revenue collection from the dealerships. Handle all the dealer related issues and enclosure of the same. Check service parameter on regular interval at Dealer to ensure better delivery of services. Build cordial relationship with Dealers. Take regular feedback from dealer & executing improvisation plan for the same. Additional Responsibilities: Reporting Team Reporting Designation: Reporting Department: Educational qualifications preferred Category: Field specialization: Degree: Academic score: Institution tier: Required Certification/s: Required Training/s: Required work experience Industry: Role: Years of experience: Key Performance Indicators: 1.Accruals 2.Lead Limit 3.CPL 4.Collections Required Competencies: 1.Adequate knowledge of Automobile Sector (OEMs, NCBD etc.) 2.Digital Marketing Exposure 3.Proficient in MS Excel Required Knowledge: Required Skills: 1.Good Communication Skills - English & Hindi and local language 2.Open to travel Required abilities Physical: Other: Work Environment Details: Specific requirements Travel: Vehicle: Work Permit: Other details Pay Rate: Contract Types: Time Constraints: Compliance Related: Union Affiliation:
Jaipur, Rajasthan, India Department India Auto_New Auto_Dealers & Enterprise_d_Data_Marketing Job posted on Dec 02, 2025 Employment type Onroll Roles & Responsibilities Website Content Updates Regularly update information across the company and partner websites, ensuring accuracy in car model listings, variant details, and specifications. Automobile Industry Research Conduct ongoing research to stay informed about the latest trends, launches, and technological developments in the automobile sector, and share relevant insights with internal teams. Dealer & Service Center Information Management Maintain and update records of dealerships and service centers, including contact details, location changes, and operational status across all platforms. Pricing & Offer Updates Monitor and update vehicle pricing, special deals, and promotional offers in coordination with dealers to ensure accurate representation on digital platforms. Additional Skills Basic Knowledge of Excel/WPS Office Capable of using basic spreadsheet functions such as data entry, sorting, filtering, and simple formulas for day-to-day tasks. Website Navigation Proficiency Comfortable navigating websites for content management, updates, and research purposes. Basic Computer Skills Familiar with general computer operations, including file management, internet usage, email communication, and basic troubleshooting.
Jaipur, Rajasthan, India Department India Auto_New Auto_Dealers & Enterprise_d_Data_Marketing Job posted on Dec 02, 2025 Employment type Onroll Roles & Responsibilities Website Content Updates Regularly update information across the company and partner websites, ensuring accuracy in car model listings, variant details, and specifications. Automobile Industry Research Conduct ongoing research to stay informed about the latest trends, launches, and technological developments in the automobile sector, and share relevant insights with internal teams. Dealer & Service Center Information Management Maintain and update records of dealerships and service centers, including contact details, location changes, and operational status across all platforms. Pricing & Offer Updates Monitor and update vehicle pricing, special deals, and promotional offers in coordination with dealers to ensure accurate representation on digital platforms. Additional Skills Basic Knowledge of Excel/WPS Office Capable of using basic spreadsheet functions such as data entry, sorting, filtering, and simple formulas for day-to-day tasks. Website Navigation Proficiency Comfortable navigating websites for content management, updates, and research purposes. Basic Computer Skills Familiar with general computer operations, including file management, internet usage, email communication, and basic troubleshooting.
Gurugram, Haryana, India Department Corp/d_Internal Audit_Internal Audit_Internal Audit_Internal Audit_Internal Audit Job posted on Dec 02, 2025 Employment type Intern Location: Gurgaon (5 days WFO) Responsibilities: Assist in planning and executing internal audits across business processes Perform IFC testing, walkthroughs, and control effectiveness checks Support O2C and other core process audits Identify control gaps and recommend improvements Prepare audit workpapers and assist in reporting findings Requirements: Strong understanding of risk & internal controls Exposure to O2C, IFC testing, and process audits Good analytical and documentation skills Proactive, detail-oriented, and eager to learn Available for a 12 month period
As an Intern in the Internal Audit department located in Gurgaon, you will have the following responsibilities: - Assist in planning and executing internal audits across business processes - Perform IFC testing, walkthroughs, and control effectiveness checks - Support O2C and other core process audits - Identify control gaps and recommend improvements - Prepare audit workpapers and assist in reporting findings To excel in this role, you must meet the following requirements: - Strong understanding of risk & internal controls - Exposure to O2C, IFC testing, and process audits - Good analytical and documentation skills - Proactive, detail-oriented, and eager to learn - Available for a 12-month period,
We`re Looking for Experienced professionals to manage dealers network and drive used car loan business. Candidates must have experience in dealer management or auto loan sales , Strong NBFC / BANK coordination skills preferred . JOB LOCATION HOWRAH & HOOGHLY , BIKE MANDATORY. (PLEASE NOTE WITHOUT FINANCE EXPERIENCE DON`T APPLY)