Make outbound calls to leads generated internally. Explain the benefits of making sale through us, including exclusive discounts and loyalty bonuses. Share detailed price breakups, offers, and guide customers on the booking process. Build trust and resolve customer queries related to pricing, model variants, finance, and dealer details. Follow up consistently to drive conversions and meet sales targets. Coordinate with dealer partners for availability and offers. Maintain accurate records of customer interactions
We`re Looking for Experienced professionals to manage dealers network and drive used car loan business. Candidates must have experience in dealer management or auto loan sales , Strong NBFC / BANK coordination skills preferred .
Senior Executive - Customer Care (Non Voice) Jaipur, Rajasthan, India Department India Auto_New Auto_Enterprise & Dealers_d_Operations_NAD Job posted on Sep 18, 2025 Employment type Onroll We are seeking a proactive and detail-oriented Customer Support Executive (Non-Voice) to join our dynamic team. This role focuses on handling day-to-day operational activities, resolving customer and client escalations, and collaborating across departments to ensure seamless service delivery. If you’re someone who thrives on solving problems behind the scenes and keeping customers happy without ever picking up the phone — this is your stage. Location: Jaipur Key Roles & Responsibilities Manage daily operational tasks including responding to customer queries through email, chat, and ticketing systems. Track and resolve customer issues promptly within defined SLAs. Handle customer and client escalations efficiently with empathy and accuracy. Investigate and provide resolution or route issues to the appropriate internal teams Collaborate closely with internal departments (Product, Operations, Sales, etc.) to drive resolution of customer issues. Maintain effective communication loops to ensure seamless customer experience. Maintain accurate records of customer interactions and resolutions. Prepare periodic reports on ticket status, resolution TAT, and customer feedback trends. Requirements Education : Graduation (Any Field)/Fresher Strong customer-first mindset with a commitment to service excellence and quality. Ability to multitask and work effectively under pressure while prioritizing tasks smartly. Familiarity with CRM and ticketing tools (e.g., Freshdesk, Zendesk) and working knowledge of Microsoft Excel. Excellent written and verbal communication skills with strong attention to detail. Problem-solving orientation with an ownership mindset.
Client Lead-Non Auto Mumbai, Maharashtra, India SBU India Auto_New Auto_Enterprise_Non Auto_Sales_Bikes BU Job posted on Sep 30, 2025 Employee Type Onroll Experience range (Years) 2 years - 5 years We are hiring a Client Lead –Non Auto for our Enterprise Sales Team to drive revenue growth and expand opportunities within key accounts. What you will do: Revenue Growth: Drive revenue growth for identified accounts through strategic engagement and relationship building. Product Sales: Sell a diverse range of products and services to new and existing clients, including Digital Advertising Solutions, Digital Lead Generation Services, Branded Content & Creative Services, and Technology Solutions & Services. Opportunity Development: Identify and develop innovative revenue opportunities within existing client accounts, leveraging insightsto propose tailored solutions. Account Expansion: Focus on transforming mid-sized accounts into significant key OEM accounts while consistently onboarding new accounts to expand the customer base. Who we are looking for: 3-7 years of experience into Digital Ad sales/media sales , strategic partnerships & key account management with hustler and go-getter attitude Experience of handling Non-endemic clients like Auto ancillary, BFSI , etc Proven experience in Media/Ad sales, especially with agencies Ability to ideate, pitch, and close impactful advertising solutions Must be currently based in Mumbai
Digital Marketing Manager Gurugram, Haryana, India SBU India Auto_New Auto_Marketing_Digital Marketing_Dealer_Digital Marketing Job posted on Aug 07, 2025 Employee Type Onroll Experience range (Years) 6 years - 8 years Group Company: Cardekho Designation: Manager Office Location: Gurugram Position description: To plan and control digital marketing campaigns including web SEOSEM email social media and display advertising Primary Responsibilities: Plan and execute all digital marketing including SEOSEM marketing database email social media and display advertising campaigns Design build and maintain our social media presence Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs) Identify trends and insights and optimize spend and performance based on the insights Brainstorm new and creative growth strategies Plan execute and measure experiments and conversion tests Collaborate with internal teams to create landing pages and optimize user experience Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Instrument conversion points and optimize user funnels Collaborate with agencies and other vendor partners Evaluate emerging technologies Provide thought leadership and perspective for adoption where appropriate Key Performance Indicators: Website traffic, Conversation rate & Social Media engagement Required Competencies: Demonstrable experience leading and managing SEOSEM marketing database email social media and/or display advertising campaigns Experience in optimizing landing pages and user funnels Solid knowledge of website analytics tools (eg Google Analytics NetInsight Omniture WebTrendsDART Atlas) Experience in setting up and optimizing Google Adwords campaigns Working knowledge of HTML CSS and JavaScript development and constraints Required Skills: Time management skills Ability to work under tight deadlines Good research skills Multi-tasking Agree and adapt to flexible-working timings
Digital Marketing Manager Gurugram, Haryana, India Department India Auto_New Auto_Marketing_Digital Marketing_Dealer_Digital Marketing Job posted on Aug 07, 2025 Employee Type Onroll Experience range (Years) 6 years - 8 years Group Company: Cardekho Designation: Manager Office Location: Gurugram Position description: To plan and control digital marketing campaigns including web SEOSEM email social media and display advertising Primary Responsibilities: Plan and execute all digital marketing including SEOSEM marketing database email social media and display advertising campaigns Design build and maintain our social media presence Measure and report performance of all digital marketing campaigns and assess against goals (ROI and KPIs) Identify trends and insights and optimize spend and performance based on the insights Brainstorm new and creative growth strategies Plan execute and measure experiments and conversion tests Collaborate with internal teams to create landing pages and optimize user experience Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points Instrument conversion points and optimize user funnels Collaborate with agencies and other vendor partners Evaluate emerging technologies Provide thought leadership and perspective for adoption where appropriate Key Performance Indicators: Website traffic, Conversation rate & Social Media engagement Required Competencies: Demonstrable experience leading and managing SEOSEM marketing database email social media and/or display advertising campaigns Experience in optimizing landing pages and user funnels Solid knowledge of website analytics tools (eg Google Analytics NetInsight Omniture WebTrendsDART Atlas) Experience in setting up and optimizing Google Adwords campaigns Working knowledge of HTML CSS and JavaScript development and constraints Required Skills: Time management skills Ability to work under tight deadlines Good research skills Multi-tasking Agree and adapt to flexible-working timings
Client Lead-Non Auto Mumbai, Maharashtra, India Department India Auto_New Auto_Enterprise_Non Auto_Sales_Bikes BU Job posted on Sep 30, 2025 Employment type Onroll We are hiring a Client Lead –Non Auto for our Enterprise Sales Team to drive revenue growth and expand opportunities within key accounts. What you will do: Revenue Growth: Drive revenue growth for identified accounts through strategic engagement and relationship building. Product Sales: Sell a diverse range of products and services to new and existing clients, including Digital Advertising Solutions, Digital Lead Generation Services, Branded Content & Creative Services, and Technology Solutions & Services. Opportunity Development: Identify and develop innovative revenue opportunities within existing client accounts, leveraging insightsto propose tailored solutions. Account Expansion: Focus on transforming mid-sized accounts into significant key OEM accounts while consistently onboarding new accounts to expand the customer base. Who we are looking for: 3-7 years of experience into Digital Ad sales/media sales , strategic partnerships & key account management with hustler and go-getter attitude Experience of handling Non-endemic clients like Auto ancillary, BFSI , etc Proven experience in Media/Ad sales, especially with agencies Ability to ideate, pitch, and close impactful advertising solutions Must be currently based in Mumbai
Senior Executive - Customer Care (Non Voice) Jaipur, Rajasthan, India Department India Auto_New Auto_Enterprise & Dealers_d_Operations_NAD Job posted on Sep 18, 2025 Employment type Onroll We are seeking a proactive and detail-oriented Customer Support Executive (Non-Voice) to join our dynamic team. This role focuses on handling day-to-day operational activities, resolving customer and client escalations, and collaborating across departments to ensure seamless service delivery. If you’re someone who thrives on solving problems behind the scenes and keeping customers happy without ever picking up the phone — this is your stage. Location: Jaipur Key Roles & Responsibilities Manage daily operational tasks including responding to customer queries through email, chat, and ticketing systems. Track and resolve customer issues promptly within defined SLAs. Handle customer and client escalations efficiently with empathy and accuracy. Investigate and provide resolution or route issues to the appropriate internal teams Collaborate closely with internal departments (Product, Operations, Sales, etc.) to drive resolution of customer issues. Maintain effective communication loops to ensure seamless customer experience. Maintain accurate records of customer interactions and resolutions. Prepare periodic reports on ticket status, resolution TAT, and customer feedback trends. Requirements Education : Graduation (Any Field)/Fresher Strong customer-first mindset with a commitment to service excellence and quality. Ability to multitask and work effectively under pressure while prioritizing tasks smartly. Familiarity with CRM and ticketing tools (e.g., Freshdesk, Zendesk) and working knowledge of Microsoft Excel. Excellent written and verbal communication skills with strong attention to detail. Problem-solving orientation with an ownership mindset.