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AML/Fraud Investigation Specialist @Gurgaon SAL UPTO 4.5LPA

2 - 4 years

4 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Greeting from KVC CONSULTANTS LTD

Hiring for Leading ITES Company In Gurgaon for AML/FRAUD INVESTIGATION SPECIALIST.

Key Highlights:

1: Graduate with min 2 year experience in AML/FRAUD INVESTIGATION

2: Salary upto 4.5 LPA

3: 24x7 Shifts

4: 5 Days Working

5: Both Side Cabs

6: Excellent Communication Skills

7: Immediate Joiners Preferred

As a Fraud Investigation Specialist, the individual will act as a primary point of contact for customers impacted by fraudulent activity. Identify and monitor suspicious activities and potential fraud based on customer interactions and behavioral patterns. Conduct thorough investigations into reported fraud cases, ensuring timely and accurate resolution .

KINDLY CALL OR DM -- WITH RESUME

RIYA - 9628373761

SIMRAN - 9821182647

Key Responsibilities:

  • Provide clear communication and reassurance to customers throughout the investigation process.
  • Educate customers on fraud prevention techniques and secure financial practices.
  • Collaborate with internal teams and external agencies to identify fraud patterns and strengthen prevention strategies.
  • Document investigation findings and prepare detailed reports in compliance with company policies and financial regulations.
  • Resolve customer complaints and queries within defined service levels and quality standards.
  • Meet and exceed performance metrics including call quality, resolution time, and customer satisfaction scores.

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KVC CONSULTANTS LTD
KVC CONSULTANTS LTD

Management Consulting

London

50 Employees

234 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    Chief Operating Officer

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