AM Quality

• Ensure strict implementation of hygiene and sanitation protocols across the factory and warehouse.
• Oversee pest control measures and maintain compliance with food safety standards.
• Monitor and verify routine cleaning and deep cleaning (ALC) schedules in production and packaging areas.

2. Production & Packaging Quality Assurance

• Ensure adherence to quality parameters throughout the production and packaging processes.
• Conduct regular verification of quality control checks, including for online processes, gifting, and customized orders.
• Monitor CCP and OPRP to ensure process safety and consistency.

3. Material Verification & Warehouse Monitoring

• Monitor warehouse operations to ensure material storage, handling, and FIFO compliance.
• Perform Pre-Dispatch Inspections and ensure timely clearance of on-hold materials.
• Oversee Raw & packaging material checks and verify.

4. Laboratory Operations & Product Testing

• Supervise the preparation and use of chemicals for testing purposes.
• Conduct and validate physical, chemical, and shelf-life testing as per defined protocols.
• Coordinate with external laboratories for product and environmental testing (e.g., NI samples, water, air, swab, FSSR).

5. Training, Audits & Documentation

• Conduct internal training on personal hygiene, GMP, GHP, food safety, etc... and documentation practices.
• Prepare and maintain comprehensive quality documentation, including in-process, laboratory, and shift records.
• Lead internal and external audits in alignment with FSSC 22000 and BRCGS standards.
• Ensure timely closure of audit non-conformities and implementation of CAPA.

6. Regulatory & Interdepartmental Coordination

• Liaise with cross-functional teams to resolve quality-related issues effectively and promptly.
• Ensure compliance with applicable statutory and regulatory food safety requirements.
• Address customer quality complaints and drive root cause analysis and CAPA implementation.

7. Personnel Hygiene & Compliance Monitoring

• Ensure strict monitoring of personal hygiene practices across all staff and production areas.
• Validate and monitor hygiene compliance through regular audits.

8. Calibration & Equipment Validation

• Ensure timely calibration and maintenance of all quality and lab equipment.
• Maintain calibration records and ensure accuracy of instruments used in quality & production assessments.

9. Labelling & Artwork Compliance

• Ensure all product labels comply with FSSAI regulations (Nutritional information, Ingredients, Allergen Declaration etc...) and other applicable statutory guidelines.
• Review packaging designs and artwork for accuracy, legal compliance, and brand consistency.
• Coordinate with internal teams (Regulatory, Marketing, R&D) and external design agencies to finalize artworks.
• Ensure timely approval and closure of artworks to avoid production delays.
• Conduct online verification of labelling elements such as batch coding, MRP, expiry date, ingredient declaration, and allergen statements during production.