Training and Quality Manager For DD

VXI Global Solutions Llc

0 - 2 years

15 Lacs

hyderabad

Posted:8 hours ago| Platform:

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Skills Required

training process improvement strategic planning hr hrd management operations auditing

Work Mode

Work from Office

Job Type

Full Time

Job Description

Its fun to work in a company where people truly BELIEVE in what they are doing!

Were committed to bringing passion and customer focus to the business.

Essential Duties & Respons i bilities

Oversees the activities of the QA department in delivering programs and initiatives that are responsive to individual, operational, and client needs.

Assist in the strategic planning and fiscal management of the department .

Receives QA needs instruction from client, communicates the need to the department/s concerned, and directs the implementation of necessary programs.

Updates and sends QA reports to client , covering evaluation and audit results, as well as other quality details.

Initiates calibration sessions with the clients to ensure consistency in the implementation of performance standards.

Develops long-term strategy and process improvement initiatives impacting Q uality group through constant reviews and needs analysis .

Manage s and develop s team for the assigned program(s) through classroom assessments, certification, coaching and structured consultations.

Evaluates the performance of staff according to their respective schedules; maintains objectivity in the rating process by ensuring that ratings are supported by pertinent documents; discusses the rating with the employee for a better understanding of their performance.

Conducts departmental meetings to keep the team updated on current issues, new incidents encountered on each training class , and client or project updates on a regular basis.

Enforces discipline among staff; documents infractions of company rules by accomplishing an Incident Report (IR) Form, as necessary; submits the IR form to the Human Resources Department (HRD) for processing.

Performs other duties that may be assigned from time to time.

If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

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