AM / Manager - RCM

Assistant Manger/Manger - Medical Billing (RCM Services):

Roles and Responsibilities:

Managing the day to-day operations of team members and meet the required service levels, quality and productivity.

Attrition and shrinkage management. Maintaining SLA target on a daily basis to achieve desired KPI s including absenteeism and attrition within the team.

Ensure all Company policies and procedures are implemented consistently and fairly - Compliance to login, log out & scheduled breaks of team members, Team Productivity Targets (Capacity Utilization), Process Adherence - Usage of Software Tools, Daily MIS tracking, Absenteeism Control.

Preparing schedules for the teams and ensuring attendance.

Evaluating client calls, coaching and providing feedback.

Acting as a point of contact for the resolution of, queries and complaints from external and internal clients.

Team Management/Conflict Management/Client Management

Required Expertise & Qualification:

Any Graduation.

5 - 6 years of overall billing experience, out of which a minimum 2 years in team handling.

Strong Knowledge of insurance guidelines including HMO/PPO, Medicare, Medicaid, and other payer requirements and systems.

Familiarity with CPT and ICD-10 Coding.

Proficient computer skills.

Excellent communication skills, both verbal and written.

Strong leadership skills & Outstanding organizational skills.

Hands on Experience in generating reports using MS Office - Excel, word and MS power point.

Interested candidate can share their resume on - varun1.sharma@corrohealth.com