AM - Learning and Development Manager

Grand Mercure Bangalore offers 126 suite style rooms with in-built kitchenettes. Our rooms offer the privacy you want but with the luxury and indulgence of a hotel. These suites are modern, tasteful and relaxing, suiting purposes of both leisure as well as business. Bright and spacious, they also include flat screen televisions, DVD players, music systems, Wi-Fi and 24 hour room service.

Grand Mercure is known for its passion for food and wine. Dining is always a culinary experience with ‘The Verandah’, our Global Cuisine restaurant and ‘By The Blue’, our poolside RestoBar which offers inspired Indian cuisine.

• Conduct Training needs analysis for the hotel
• Assist each department in developing quality introductory and ongoing departmental training plans and learning activities; maintain active follow-up through on-going coaching, guidance and support of junior-, mid-level- and senior leaders
• Provide support and development of Departmental Trainers as required
• Maintain an ongoing Training Calendar to ensure learning resources and opportunities are maximized
• Participate in regional meetings / workshops and ensure such activities are rolled out as required in the hotel
• Developing and implementing organizational improvement strategies to drive Employee Engagement and EQ leadership style.
• Monitor learning trends and introduce innovative learning solutions (e.g., e-learning, blended learning).
• Promote a culture of learning and continuous improvement across all departments.
• Collaborates with hotel leaders (Department Heads, Talent & Culture team) to identify and understand learning needs, creating a best-in-class learning approach that balances Hotel needs.
• Assists with the development and implementation of training strategies, ensuring the company culture is provided with a high level of learning support.
• Ensure that global brand and culture initiatives are embedded within the hotel.
• Support hotel with integrating and administering INES as a core learning resource.
• Act as an adviser to effectively leverage resources and provide guidance to the business on the usage of emerging technologies, thought leadership, practices and trends.

• University/College degree in a related discipline preferred
• Excellent administrative, interpersonal, written and verbal skills
• Excellent communication and organizational skills
• Strong interpersonal and problem solving abilities
• Highly responsible & reliable with exceptional attention to detail
• Ability to work cohesively as part of a team

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.