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Alarm Monitoring Engineer- RAN&Core

Alarm Monitoring Engineer- RAN&Core

Ericsson

2 - 8 years

0 Lacs

noida uttar pradesh

Posted:1 day ago| Platform: Shine logo

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Skills Required

noc operations change management configuration management network monitoring tools incident management analytical skills communication skills telecom knowledge ericsson baseband hardware alarm handling fault diagnosis networking concepts ip networking protocols switching technologies itsm frameworks problemsolving skills documentation skills

Work Mode

On-site

Job Type

Full Time

Job Description

Join our dynamic team as a skilled Telecom Network Operations Center (NOC) Engineer. In this critical role, you will be responsible for alarm monitoring, alarm analysis, operation and maintenance, and troubleshooting across multiple telecom nodes spanning 2G to 5G technologies, including RAN, Core CS, Core PS, IP, and IMS. Your primary focus will be ensuring high service availability and excellent customer experience through proactive network management and rapid incident resolution. Your responsibilities will include monitoring alarms and analyzing network events to identify and troubleshoot issues, performing operation and maintenance activities, troubleshooting hardware and software problems on Ericsson baseband equipment, managing and resolving network incidents to meet SLAs, utilizing alarm monitoring tools effectively, collaborating with field teams, following ITSM ticketing procedures, communicating with internal teams and vendors, conducting routine maintenance tasks, and contributing to the improvement of Standard Operating Procedures (SOPs). To excel in this role, you should bring strong telecom knowledge across 2G to 5G service flows, hands-on experience with Ericsson baseband hardware, expertise in NOC operations, familiarity with network monitoring tools, solid understanding of networking concepts and protocols, experience with ITSM frameworks, strong analytical and problem-solving skills, excellent communication and documentation abilities, and the ability to work in shifts including nights, US shifts, and weekends. Additionally, a proactive approach to identifying and resolving network incidents is crucial for maintaining service continuity and customer satisfaction. Qualifications required for this position include a minimum qualification of B.Tech and 2 to 8 years of relevant experience. Join us in this exciting opportunity to work with cutting-edge technologies and contribute to ensuring high service availability and customer satisfaction in the telecom industry.,

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Alarm Monitoring Engineer- RAN&Core