25 Telecom Knowledge Jobs

Role Overview: You will be responsible for managing the SME Customer CC Operations for L2, ensuring quality by reducing CCI, MTTR, and Repeat, and ensuring DNPS / CSAT. Your key responsibilities will include managing partner KPI tracking and reconciliation, ideation for new project conceptualization & requirement gathering, and project management including functional design, process design, prototyping, testing, training, and defining support procedures. You will also serve as a liaison between stakeholders and concerned teams for project deliverables. Key Responsibilities: - Partner Management - Ensuring Quality | Reduction of CCI, MTTR, and Repeat - Ensuring DNPS / CSAT - Brining the Opera...

As a professional recruiting group, Entrantial is dedicated to connecting qualified and skilled individuals with rewarding career opportunities across India. Our team of experts assists candidates in finding their next role while supporting clients in workforce restructuring and talent acquisition. We collaborate with startups and established organizations to facilitate meaningful connections that drive career growth and business success. Key Responsibilities: - Mandatory knowledge of security systems, including design proficiency in surveillance/CCTV cameras, access control, biometric systems, telephones, and structured cabling systems (fiber & copper). - Proficient communication skills wit...

As a proactive and organized Project Coordinator, your role will involve supporting Solar and Telecom projects by handling client communication, coordinating with service engineers, and efficiently managing project data and documentation. Key Responsibilities: - Coordinate Solar & Telecom projects effectively - Handle client communication and ensure timely follow-ups - Work closely with service engineers and keep internal teams updated - Track and manage project requirements and execution - Maintain accurate records of clients, services, requirements, bills & documentation - Be available 24/7 on call for urgent support - Provide regular reports and updates to management Qualifications Requir...

Role Overview: As a member of our team, you will be responsible for alarm analysis, operation-maintenance, troubleshooting, and change request implementation on IP nodes such as routers, switches, firewalls, load balancers, and security gateways. Additionally, you will handle trouble ticket analysis and resolution raised by customers or L2 teams, along with fault management on all routers and switches equipment. Key Responsibilities: - Actively supervise ITSM ticket queues to maintain MTTR. - Utilize analytical skills for logical thinking, problem-solving, and handling assignments effectively. - Identify root causes of incidents and recommend appropriate resolution actions. - Serve as the fi...

Join our Team About this Opportunity: We are seeking an experienced Incident Manager to join our Global Network Operations Center (GNOC) team. In this critical role, you will be responsible for managing incidents across all customers, particularly handling high-severity (Severity 1) outages. You will ensure the timely and efficient restoration of services within agreed service-level agreements (SLAs) and collaborate with cross-functional teams to minimize network disruptions. What You Will Do : Incident Management (24x7): Lead and manage high-severity incidents, ensuring minimal disruption and rapid recovery. Technical & Management Coordination: Set up and drive Technical & Management Bridge...

As a Support Engineer at RADCOM, you will be responsible for providing technical support for RADCOM's solutions to clients, including integration, deployment, and customization of applications, as well as generating KPI reports tailored to individual customer needs. Your role will involve working in RADCOM's India offices in Delhi and collaborating closely with clients to ensure a seamless deployment process. Key Responsibilities: - Provide technical support for RADCOM's solutions, including integration, deployment, and customization of applications - Generate KPI reports for individual customer needs - Support and deploy RADCOM's solutions in cloud-based customer environments on a case-by-c...

Role Overview: You will be responsible for alarm analysis, operation-maintenance, trouble-shooting, and change request implementation on IP-based cloud nodes. Additionally, you will handle trouble ticket analysis and resolution of issues raised by customers/L2 teams. Your role will also involve fault management on all routers and switches equipment, as well as collaborating with support for escalated cases. Key Responsibilities: - Actively supervise ITSM ticket queues to maintain Mean Time to Restore (MTTR). - Utilize analytical skills such as logical thinking, problem-solving, and handling assignments effectively. - Identify root causes of P2/P3/P4 incidents and recommend appropriate resolu...

Role Overview: As a BIM Senior Engineer in the Facilities Department at TECNICAS REUNIDAS group (TR), your main function will involve designing and modeling HVAC systems. You will be responsible for creating parametric families, views, styles, and extracting drawings from the model. Additionally, you will play a secondary role in designing and modeling Fire & Gas systems, Telecom systems, Cable Trays/Trenches/Ductbanks, and Cables. Key Responsibilities: - Have in-depth knowledge of HVAC equipment, including how the equipment functions and how they should be connected to ducts or pipes. - Apply criteria for designing ducting, such as velocity and duct dimensions, placement of fire dampers, an...

Role Overview: You will be responsible for alarm analysis, operation-maintenance, troubleshooting, and change request implementation on IP nodes such as routers, switches, firewalls, load balancers, and security gateways. Additionally, you will handle trouble ticket analysis and resolution of tickets raised by customers or L2 teams. Your role will involve fault management on all routers and switches equipment, with follow-up support as needed. Key Responsibilities: - Actively supervise ITSM ticket queues to maintain MTTR (Mean Time to Restore). - Utilize analytical skills like logical thinking, problem-solving, and handling assignments effectively. - Identify root causes of incidents categor...

As a proactive and organized Project Coordinator, your role will involve supporting Solar and Telecom projects by handling client communication, coordinating with service engineers, and efficiently managing project data and documentation. You will be responsible for coordinating the projects, ensuring timely follow-ups with clients, working closely with service engineers, and keeping internal teams updated. - Coordinate Solar & Telecom projects effectively - Handle client communication and ensure timely follow-ups - Work closely with service engineers and keep internal teams updated - Track and manage project requirements and execution - Maintain accurate records of clients, services, requir...

Join our Team About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as an Technical Authority Expert - (IP - Multivendor Switch & Router). This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking,...

Role Overview: You will be responsible for the execution of New Product & Services implementation activities, Tariff Configuration, and Network Testing. Your key responsibilities will include: - Monitoring Internal Compliance - Evaluating conceptual requirements and assessing risks - Evaluating Network requirements and understanding product conceptually - Evaluating Solutions shared by IT and assessing impact - Contemplating Test Scenarios based on Call flows and Network Architecture - Validating test scenarios output - Having in-depth knowledge on Wireline data/Wireline switches - Ensuring proper usage type values stamping in AMD - Coordinating with cross-functional teams and escalating dev...

Role Overview: You will be responsible for managing the SME Customer CC Operations for L2, ensuring quality, reduction of CCI, MTTR, and repeat issues, and ensuring DNPS/CSAT. Your role will involve creating Customer Life Cycle Management for all processes, conducting audits of CLCM, and ensuring compliance and continuous improvements in life cycle management to enhance customer experience. Additionally, you will be sharing digital requirements with the CE team, validating RFPs from the customer perspective, tracking partner KPIs, and participating in new project conceptualization and requirement gathering. Key Responsibilities: - Partner Management - Ensuring Quality and Reduction of CCI, M...

Why should you choose us Rakuten Symphony is reimagining telecom, changing supply chain norms and disrupting outmoded thinking that threatens the industry's pursuit of rapid innovation and growth. Based on proven modern infrastructure practices, its open interface platforms make it possible to launch and operate advanced mobile services in a fraction of the time and cost of conventional approaches, with no compromise to network quality or security. Rakuten Symphony has operations in Japan, the United States, Singapore, India, South Korea, Europe, and the Middle East Africa region. For more information, visit: https://symphony.rakuten.com Building on the technology Rakuten used to launch Japa...

Role Overview: As a member of our team, you will be responsible for alarm analysis, operation-maintenance, troubleshooting, and change request implementation on IP nodes such as routers, switches, firewalls, load balancers, and security gateways. Your role will involve trouble ticket analysis and resolution for issues raised by customers or L2 teams. You will actively monitor ITSM ticket queues to maintain Mean Time To Resolve (MTTR) and demonstrate analytical skills such as logical thinking, problem-solving, and effective task handling. Key Responsibilities: - Identify the root cause of incidents categorized as P0, P1, P2, P3, or P4, and recommend appropriate resolution actions, including R...

Job description Responsibilities: Kick-off Deck Creation -A PowerPoint presentation used to formally initiate a new project with the customer, key stakeholders, and project team members. Phase Creation in LS & Bundle Preparation - After the kick-off call, orders must be organized by phases, and a Customer Desired Due Date (CDDD) must be assigned to each order and entered in Landscape. Tracking, addressing, and following up on given tools- internal communication tools within Landscape used to facilitate updates between the Provisioner and the Project Manager. Instead of using emails, both parties create comment entries to share necessary updates. These tasks should be reviewed and addressed d...

Were Hiring: Senior Technical Writer Telecommunications Location: Bangalore/Indore Experience Required : 57 years Work Mode : Work from office (5 Days) Please note that there will be 1 F2F round. JD: Experience & Background 57 years as a Technical Writer in the telecommunications industry. Strong expertise in creating HLD & LLD documentation. Proven experience documenting telco domain architecture blueprints. Familiarity with Telco ARB processes and architectural reviews. Skills & Competencies Strong knowledge of 5G, LTE, core networks, cloud-native functions, BSS/OSS. Exceptional writing, editing, and communication skills. Proficiency with MS Office Suite, Confluence, SharePoint, and other ...

The role is responsible for alarm analysis, operation-maintenance, troubleshooting, and Change Request Implementation on IP nodes such as routers, switches, firewalls, load balancers, and security gateways. Additionally, it involves trouble ticket analysis and resolution of issues raised by customers or L2 teams. Fault management on all routers and switches equipment is essential, along with following up with support in case of escalated cases. You will actively supervise ITSM Ticket queues to maintain Mean Time To Restore (MTTR). Analytical skills like logical thinking, problem-solving, and handling assignments are crucial. Identifying the root cause of incidents categorized as P0/P1/P2/P3/...

Join our dynamic team as a skilled Telecom Network Operations Center (NOC) Engineer. In this critical role, you will be responsible for alarm monitoring, alarm analysis, operation and maintenance, and troubleshooting across multiple telecom nodes spanning 2G to 5G technologies, including RAN, Core CS, Core PS, IP, and IMS. Your primary focus will be ensuring high service availability and excellent customer experience through proactive network management and rapid incident resolution. Your responsibilities will include monitoring alarms and analyzing network events to identify and troubleshoot issues, performing operation and maintenance activities, troubleshooting hardware and software probl...

As a Steelwork Drawing Specialist, your main responsibility will be to provide steelwork drawings based on the conceptual design provided by the designer. This includes creating detailed shop floor and BOM drawings for mounts, head frames, lattice towers, and monopole extensions. Additionally, you will be tasked with providing strengthening solutions and preparation of strengthening drawings for lattice towers and monopoles. Your role will also involve detailing connections for various structures such as roof top poles and lattice towers, as well as clarifying any queries raised by fabricators. It is essential for you to have telecom knowledge, particularly in antennas, RRUs, TMAs, BTS, EME ...

Join our Team This Role is responsible for alarm analysis, operation-maintenance, troubleshooting & change request implementation on IP nodes such as routers, switches, firewalls, load balancers, and security gateways. You will also be responsible for trouble ticket analysis and resolution of trouble tickets raised by customers or L2 teams. Fault management on all routers and switches equipment will be part of your responsibilities, along with following up with support in case of raised cases. Actively supervising ITSM ticket queues to maintain MTTR will be a key aspect of your role. Analytical skills like logical thinking, problem-solving, and handling assignments are mandatory. You will ne...

You are invited to join our dynamic team as a skilled Telecom Network Operations Center (NOC) Engineer. Your role will involve alarm monitoring, analysis, operation, and maintenance of various telecom nodes including RAN, Core CS, Core PS, IP, and IMS. Working with cutting-edge technologies from 2G to 5G, you will ensure high service availability and exceptional customer experience through proactive network management and rapid incident resolution. Your responsibilities will include monitoring alarms and analyzing network events across multiple nodes, performing operation and maintenance tasks, troubleshooting hardware and software issues, managing network incidents to meet SLAs, utilizing a...

Join our Team This role is responsible for alarm analysis, operation-maintenance, troubleshooting & change request implementation on IP nodes (like routers, switches, firewalls, load balancers, and security gateways etc). You will also be responsible for trouble ticket analysis and resolution of trouble tickets raised by customers/L2 teams. Fault management on all routers and switches equipment and follow up with support in case of raised cases. You will actively supervise ITSM ticket queues to maintain MTTR. Analytical skills like logical thinking, problem-solving & handling assignments are mandatory. Identify the root cause of P0/P1/P2/P3/P4 incidents and recommend appropriate resolution a...

About VOIS VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK. Over 29,000 highly skilled individuals are dedicated to being Vodafone Group's partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solution...

Perform indexing of invoices from Global AP mailboxes and supplier portals Invoice Processing of PO and Non-PO invoices Timely completion and accuracy of staff travel expense claims processing Resolve vendor/employee queries and communicate timely Download statements and invoices from various supplier portals Liaise with internal teams for gathering any missing information to process the Invoices Actively participate contribute to Drive process efficiencies and improvements to attain a robust process vision of the business Monitor and help resolving queries Escalations with appropriate RCA Actively participate in functional testing with new ERP s or changes within the ERP Perform other relat...