Role Summary Drive the strategy, creation and optimisation of mid- and bottom-funnel assets for our website Resource Centre and persona-driven ABM cadences. You will work hands-on inside Zoho Marketing Automation, Zoho Campaigns and Zoho CRM, using leading AI tools (ChatGPT, Jasper, Claude, Surfer SEO, GrammarlyGO, etc.) to speed research, drafting, A/B testing and performance analysis. Key Responsibilities Research, plan and write high-value assets: whitepapers, e-books, industry benchmark reports, case studies, ROI calculators, solution briefs and video scripts. Craft persona-specific email sequences, landing-page copy and micro-assets for 1:1, 1:few and 1:many ABM plays covering Payroll, Core HR, Recruitment, L&D and Performance audiences. Build and iterate nurture journeys in Zoho Marketing Automation; trigger events, personalise content and update lead scores. Leverage generative-AI to ideate angles, draft first versions, refine tone, produce headline / CTA variants and optimise for SEO. Conduct keyword research and on-page SEO for long-form blogs and pillar pages; coordinate publishing with the web team. Interview internal SMEs, customers and analysts to surface thought-leadership insights and data points. Define and track KPIs (downloads, lead-score lift, influenced revenue) in Zoho Analytics; report findings and adjust strategy. Must-Have Skills & Experience 58 years of B2B SaaS content marketing, ideally in HR Tech or enterprise software. Proven success creating assets that convert in an ABM motion. Expert user of the Zoho suite—particularly Marketing Automation, Campaigns and CRM. Hands-on experience employing generative-AI and SEO assistants to accelerate content workflows. Impeccable written English with the ability to turn complex HR & payroll topics into clear, persuasive narratives. Data-driven mindset; comfortable iterating based on engagement metrics and multivariate tests. Nice-to-Have Prior exposure to HRMS / Payroll compliance or HR operations. Experience scripting explainer or customer-story videos. Education Bachelor’s degree in Journalism, Communications, Marketing, English or a related field (Master’s welcome but not mandatory).

Role Summary Akrivia HCM is looking for an experienced Release Manager to own the end-to-end movement of code from merge to “available for users” across our web, mobile, and API platforms. You will coordinate cross-functional teams, enforce quality gates, automate delivery pipelines, and make sure every release lands predictably, safely, and with clear business impact. Key Responsibilities Plan & Schedule Publish rolling release calendar, freeze windows, and cut-off dates. Drive release scoping meetings with Product, Engineering, QA, Design, Security, and Customer Success. Gate & Qualify Verify CI/CD pipeline status, security scans, performance and accessibility test results. Chair go/no-go reviews and stop the line when critical gates fail. Deploy & Enable Orchestrate environment promotions (Dev QA Stage Prod) via GitOps/ArgoCD. Manage phased rollouts and feature-flag toggles; oversee App Store / Play Store submissions for mobile builds. Monitor & Recover Track live KPIs (latency, error rate, crash-free sessions) during and after releases; trigger rollback when required. Lead incident communication until service health is fully restored. Communicate Send timely status updates, go/no-go notifications, and customer-facing release notes. Keep a single “risk board” of blocking issues visible to all stakeholders. Improve & Automate Run post-release retrospectives, convert learnings into pipeline automation, templates, and checklists. Track and report KPIs: Planned vs Actual release dates, Change Failure Rate, MTTR, and Release Lead Time. Must-Have Qualifications Proven track record of managing at least 3+ years of releases for a high-traffic SaaS product or mobile + web ecosystem. Strong hands-on knowledge of CI/CD pipelines (GitHub Actions / GitLab CI / Jenkins), container orchestration (Kubernetes/EKS), and package promotion strategies. Familiarity with GitOps tools (ArgoCD or Flux) and Infrastructure-as-Code (Terraform/Helm). Experience coordinating App Store / Play Store submission cycles and phased rollouts. Deep understanding of release metrics: lead time, deployment frequency, change failure rate, MTTR. Excellent communication and stakeholder-management skills; can drive decisions with data under tight timelines. Good-to-Have Skills Exposure to AWS Well-Architected or other cloud cost / reliability audits. Knowledge of feature-flag platforms (LaunchDarkly, ConfigCat) and A/B testing rollouts. Working familiarity with SOC 2 / ISO 27001 controls and audit evidence requirements. Experience automating mobile build pipelines with Fastlane or Codemagic. Certification: AWS DevOps Engineer Pro / Certified Kubernetes Admin / PMI-ACP / SAFe.

Role Summary Akrivia HCM is seeking an experienced Site Reliability Engineer to safeguard the performance, scalability, and availability of our global HR tech platform. You will define service-level objectives, automate infrastructure, lead incident response, and partner with engineering squads to deliver reliable releases at high velocity. Key Responsibilities Define and track SLIs/SLOs for latency, availability, and error budgets. Build and maintain Terraform/Helm/ArgoCD stacks; convert manual toil into code. Instrument services with Prometheus, Grafana, Datadog, and OpenTelemetry; create actionable alerts & dashboards. Serve in the on-call rotation, lead rapid mitigation, run blameless post-mortems, and close action items. Model load growth, tune autoscaling policies, run load tests, and drive cost-optimisation reviews. Design chaos game-days and fault-injection experiments to validate fail-over and recovery paths. Review designs/PRs for reliability anti-patterns and coach development teams on SRE best practices. Must-Have Qualifications 5+ years operating large-scale, user-facing SaaS systems on AWS, GCP, or Azure (Kubernetes/EKS preferred). Proficiency with Infrastructure-as-Code (Terraform, Helm, Pulumi, or CloudFormation) and GitOps (ArgoCD/Flux). Hands-on experience building observability stacks (Prometheus, Grafana, Datadog, New Relic, etc.). Proven track record reducing MTTR and change-failure rate through automation and robust incident processes. Strong scripting or programming skills in Go, Python, or TypeScript. Deep debugging skills across Linux, networking, containers, databases, and web/API layers. Excellent written and verbal communication skills. Good-to-Have Skills Exposure to AWS Well-Architected reviews, FinOps, or cost-optimisation initiatives. Experience with service mesh (Istio/Linkerd), event-driven systems (Kafka/NATS), or serverless (Lambda). Familiarity with SOC 2 / ISO 27001 controls and secrets management (AWS KMS, Vault). Chaos engineering tools (ChaosMesh, Gremlin) and performance testing (k6, Gatling). Certifications such as AWS DevOps Pro, CKA/CKAD, or Google Cloud SRE.

Key Responsibilities: Back-End Architecture & Development: Lead the design and implementation of scalable, secure, and high-performance back-end systems using Node.js and microservices architecture tailored for SaaS products. API Design & Implementation: Architect, develop, and maintain robust RESTful APIs and GraphQL APIs that power our SaaS offerings. Ensure APIs are well-documented, efficient, and adhere to industry best practices. Implement versioning and backward compatibility strategies for APIs to support seamless client integrations. Database Design & Optimization: Design and optimize complex database schemas in MySQL and MongoDB to handle multi-tenant SaaS environments. Implement data partitioning, sharding, and indexing strategies to ensure optimal performance and scalability. Develop data migration strategies for seamless product updates and feature rollouts. Microservices & Cloud Infrastructure: Architect and implement microservices that are containerized using Docker and orchestrated with Kubernetes . Leverage cloud platforms ( AWS , Azure , or Google Cloud ) for deploying scalable and resilient back-end services. Implement service discovery, load balancing, and API gateways for efficient microservices communication. Security & Compliance: Implement robust authentication and authorization mechanisms (e.g., OAuth 2.0, JWT). Ensure data protection and compliance with regulations like GDPR, HIPAA, or industry-specific standards. Conduct regular security assessments and audits to identify and mitigate vulnerabilities. Performance Monitoring & Optimization: Set up monitoring tools (e.g., Prometheus, Grafana) to track system performance and reliability. Analyze system metrics to identify bottlenecks and optimize code and infrastructure accordingly. Implement caching strategies (e.g., Redis, Memcached) to enhance system responsiveness. Collaboration & Leadership: Work closely with Angular front-end teams to define API contracts and ensure seamless integration. Provide technical leadership and mentorship to back-end engineers, promoting a culture of excellence and continuous learning. Lead code reviews, architectural discussions, and contribute to the development of coding standards and best practices. DevOps & CI/CD: Implement and manage CI/CD pipelines using tools like Jenkins, GitLab CI/CD, or CircleCI for automated testing and deployment. Ensure zero-downtime deployments and implement strategies for rollback and recovery. Innovation & Continuous Improvement: Stay abreast of emerging technologies and trends in SaaS development, microservices, and database technologies. Propose and implement innovative solutions to improve product performance, scalability, and developer productivity. Qualifications: Educational Background: Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field. Professional Experience: 8-12 years of hands-on back-end development experience, specifically in building and scaling SaaS products. Proven track record of designing and implementing complex back-end systems and APIs. Technical Expertise: Node.js: Deep understanding and extensive experience with asynchronous programming, event-driven architecture, and performance optimization. Microservices: Proficient in designing microservices with considerations for scalability, fault tolerance, and inter-service communication. API Design: Expertise in RESTful API design principles, API security, rate limiting, and API lifecycle management. Database Systems: Strong experience with both relational ( MySQL ) and NoSQL ( MongoDB ) databases, including replication, backup strategies, and performance tuning. Cloud Platforms: Hands-on experience with cloud services like AWS (e.g., EC2, ECS, Lambda, RDS, DynamoDB), Azure, or Google Cloud Platform. Containerization & Orchestration: Proficient with Docker and Kubernetes for deploying and managing containerized applications. Security Protocols: Knowledge of SSL/TLS, encryption methodologies, secure coding practices, and familiarity with security tools and frameworks. Message Queues & Streaming: Experience with RabbitMQ, Kafka, or similar technologies for building event-driven architectures. Soft Skills: Leadership: Ability to lead cross-functional teams and drive technical initiatives to completion. Communication: Excellent verbal and written communication skills, capable of articulating complex technical concepts to non-technical stakeholders. Problem-Solving: Strong analytical skills with a proactive approach to identifying and resolving technical challenges. Agile Methodologies: Comfortable working in Agile/Scrum environments and using tools like Jira or Trello for project management.