AI - Business Program Manager - 2

About Fynd

What will you do at Fynd?

Enterprise Client Onboarding (AI PIM)

• Act as the key onboarding partner for enterprise clients integrating with Fynd’s AI-powered Product Information Management (PIM) systems.
• Manage all day-to-day tasks involved in setting up the POC and onboarding clients, while leveraging AI to streamline and accelerate the process.
• Drive a seamless onboarding experience while resolving API and integration challenges quickly and effectively.
  

Issue Resolution & Internal Program Management

• Lead coordination across Product Support Engineering (PSE) and dev teams for swift issue resolution and identify ways to automate things via AI.
• Spot recurring issues, convert them into requirements, and work with Product Managers to track and ship fixes.
  

Requirements & Roadmap Collaboration

• Maintain a clear view of product backlogs and customer requests.
• Partner with Product Managers to define priorities and monitor feature delivery.
  

QA & User Acceptance Testing (UAT)

• Collaborate with QA and dev teams to ensure high-quality releases.
• Serve as the gatekeeper for UAT and sign-off on releases impacting onboarding workflows.
  

Some Specific Requirements

• Ability to leverage AI to build and optimize workflows, with a strong understanding of automation tools, workflow design, and AI-driven process enhancement.
• Experience in program management or technical onboarding roles, especially in API integrations & Catalog Operations.
• Strong hands-on knowledge of APIs, ERP, Catalog Management, 3P marketplaces (Amazon, Flipkart, Myntra, etc.).
• Excellent stakeholder management skills across external enterprise teams and internal tech squads.
• Analytical thinker with problem-solving aptitude and exceptional organisational skills.
• Bonus: Background working with AI-driven systems or product onboarding workflows.
  

Why Fynd?

• Work at the intersection of AI, commerce, and innovation.
• Collaborate with brilliant minds across domains.
• Enjoy fast career growth and ownership in a product-led company shaping the future of retail tech.
  

What do we offer?

Growth

Flex University

Culture

Wellness