AI Agent - Copilot

• AI Interaction & Support

  • Serve as a conversational and task-based assistant to internal teams or customers.
  • Understand natural language queries, retrieve relevant data, and produce actionable outputs.
  • Provide intelligent recommendations, generate summaries, and assist in documentation or analysis.

• Workflow Automation

  • Automate repetitive tasks and integrate with tools such as CRM, ERP, or project management systems.
  • Design and maintain conversational flows and prompt frameworks to improve task accuracy.

• Continuous Learning & Optimization

  • Analyze user feedback and retrain models or prompts for better performance.
  • Collaborate with AI engineers, data scientists, and business stakeholders to improve contextual understanding.

• Ethical & Responsible AI

  • Ensure all AI interactions comply with company privacy, fairness, and transparency standards.
  • Monitor for bias, hallucinations, and unintended behavior, and recommend mitigation strategies.

Qualifications

• Bachelors or masters degree in computer science, Data Science, AI, Cognitive Science, or related field.
• 2+ years working with AI/ML systems, chatbots, or automation tools (e.g., OpenAI, Anthropic, Microsoft Copilot, or similar).
• Experience in prompt engineering, model fine-tuning, or API-based AI integrations.
• Proficiency with Python, APIs, or low-code AI platforms.
• Familiarity with LLM architectures, embeddings, and vector databases.
• Understanding of UX for conversational interfaces.

Soft Skills:

• Excellent communication and analytical thinking.
• High adaptability to emerging AI tools and frameworks.
• Strong ethical judgment in AI deployment.