Agency Manager

Role & responsibilities

Job Title Manager of Agents - MOA

Level Senior Executive

Channel Agency Distribution

Key accountability • Recruit qualified agents

• Conduct weekly / monthly meeting to review

performance, disseminate Company information , address

common problems and concerns and rally the team to

achieve goals

• Set weekly production target for team of agents
• Identify agents development needs and work with

Training Department to schedule appropriate technical ,

product and skills training

• Accompany agents on customer visits to support and

improve sales skill

• Develop agents in line with career development / training

requirements of the Company

• Responsible for the activisation of the agents
• Motivate by providing support , recognizing good

performers and arranging appropriate team-building

activities

• Review agent performance against target and identify

training needs

• Ensure agents work in accordance with Company

standards, the regulation and ethics and maintain

licensed status

• Make necessary decisions based on agent performance
• Handle complaints in a timely and professional manner
• Host events for customers to develop new and long-term

relationship

Key customers /

stakeholders

LAs, Branch Sales Manager, Training Manager, Channel

Ops

Preferred candidate profile

Reporting Manager Branch Sales Manager

Qualification At least Graduation (MBA is preferred)

Experience • 2+ years

• At least 1 years of experience in Sales.

• Experience in Life Insurance would be an added

advantage.

• People with entrepreneur (own small business or

business background) mindset and strong local

network will be preferred

Contact 9110881653