You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry.
You will have the flexibility to manage your days in support of our commitment to work/life balance.
You will join a culture that has received multiple top Places to Work awards.
- We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions.
- We understand that embracing our differences is what unites us as a team and strengthens our foundation.
- Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work.
- Numerous Employee Resource Groups (ERGs) to support our Diversity, Equity, & Inclusion (DE&I) efforts.

What work you will be responsible for:

The Project Assistant is responsible for various tasks with respect to projects coordinated through the Consulting Division to meet the Firm s strategic goals and initiatives. These tasks include correspondence with clients, claimants, vendors, and internal team members regarding project action items and issues and provides project assistance primarily to the settlement funds team, managers, and directors.

Responsibilities:

Interacts and provides support to claimants and call center agents. Supports and assists with training for call center agents, responds to inquiries from and drafts correspondence to claimants and attorneys, coordinates set up and implementation of call center processes and procedures.
Performs quality control of claimant communications via email, phone, and mail.
Under direct supervision:
- Assists with mass email campaigns with directions from project managers.
- May set up settlement fund EIN, and related requirements.
- Performs database/claim updates with respect to all types of project scenarios and/or issues.
- Receives, logs, and files claim documentation and other incoming correspondence.
- Assists in claim review process as requested by project managers.
- Investigates issues related to settlement funds projects as needed.
- Create reports, spreadsheets, or other documents to ensure appropriate tracking of claim entries as needed.
- Performs service area administrative tasks (accounts payable processing, vendor relationship management, meeting facilitation, etc.).
Documents procedures performed, findings or other issues, draft/compile reports and correspondence.
Communicate with supervisor any obstacles or items of concern.
Complies with the professional and Firm requirements (e.g., employee handbook requirements, time entry procedures), quality control document requirement, confidentiality requirements related to claimant PII and client engagements, proposal, personnel, and job-related information.
Attends and actively engages in training sessions or meetings as required.
Maintains a positive attitude and is receptive to feedback.

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