Admission Manager

An admissions manager oversees the entire student enrollment lifecycle, from initial inquiry to final admission. The role is a blend of strategy, marketing, customer service, and administration, designed to meet the school's enrolment targets.

Core responsibilities:

1. Strategic planning and execution

• Develop and implement an annual admissions plan to achieve the school's enrollment and retention goals.
• Analyze market trends, competitor offerings, and demographic shifts to formulate effective recruitment strategies.
• Work with the school's leadership to align admissions strategies with the school's vision and financial objectives.
• Track and report key performance indicators (KPIs) and admissions data to senior management.

2. Management of the admissions process

• Oversee the entire admissions workflow, ensuring efficiency and a positive experience for applicants.
• Manage a team of admissions officers or counselors, providing training and guidance to meet targets.
• Administer and manage all aspects of student applications, including accepting, reviewing, and filtering submissions.
• Handle all admission inquiries via phone, email, and in-person meetings.
• Conduct admissions tests, student interviews, and assessments fairly and under strict conditions.
• Ensure all necessary documents are submitted, and student data is accurately maintained in the school's management information system (MIS) or CRM.

3. Outreach and marketing

• Collaborate with the marketing department to develop promotional materials and campaigns.
• Organize and manage admissions-related events such as open houses, school tours, and informational sessions.
• Represent the school at educational fairs and other promotional events to attract prospective students.
• Build and maintain relationships with feeder schools, community partners, and educational agencies.

4. Parent and student counseling

• Provide counseling sessions to prospective students and parents, explaining the school's curriculum, facilities, fee structure, and the CBSE stream.
• Serve as the main point of contact for families throughout the admissions process, providing excellent customer service.
• Communicate with parents regarding application status, enrollment, and orientation details.

5. Compliance and administration

• Ensure all admission policies, procedures, and student recruitment practices are in strict accordance with the rules and standards of the CBSE Board.
• Process paperwork for new students and manage student records accurately.
• Liaise with internal departments, such as academic and finance, to ensure a seamless transition for admitted students.

Essential qualifications and skills

• Education:

  A bachelor's or master's degree in business administration, marketing, or a related field is typically required.

• Experience:

  A minimum of 2 to 5 years of progressive experience in an admissions or enrollment management role, preferably in a school setting.

• Communication skills:

  Exceptional written and verbal communication skills, including strong public speaking abilities.

• Interpersonal skills:

  The ability to build rapport with diverse individuals, including students, parents, staff, and partners.

• Leadership:

  Proven leadership and team management experience to motivate and guide an admissions team.

• Technical skills:

  Proficiency with admissions software, CRM systems (such as Salesforce), and Microsoft Office.

• Analytical skills:

  Ability to analyze admissions data and market trends to make informed, data-driven decisions.

• Organizational skills:

  Strong organizational and time management skills with a keen eye for detail to handle multiple tasks effectively.

• Customer service:

  A customer-centric mindset with empathy and patience to address the concerns of students and families.

Salary (ctc)

Work Location