Admission Executive

Xylem Learning App

0 - 3 years

2 - 5 Lacs

bengaluru karnataka india

Posted:3 days ago| Platform: Foundit logo

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Skills Required

customer service inquiry handling information management program knowledge communication skills advocacy counseling

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Warm Greeting and Inquiry Handling: Welcome parents and students, listen attentively to their concerns, and provide professional assistance.
Information Management: Develop and maintain FAQs; ensure accurate and updated program, facility, and fee structure information.
Program Familiarization: Gain in-depth knowledge of institute offerings (programs, curriculum, faculty, hostel facilities) and explain clearly to prospective students.
Advocacy and Communication: Highlight the institute's unique strengths including success rates, coaching style, infrastructure, and student support.
Financial Assistance and Fee Structure: Explain fee structure, scholarships, and financial aid; assist with paperwork and provide transparent information.
Payment Handling: Collect payments, guide parents/guardians through payment processes, issue receipts, and maintain accurate payment records.
Financial Aid Processing: Review aid applications, verify eligibility, coordinate with stakeholders, and maintain sponsorship communication and records.

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