Admission Executive

Role Overview

The Admission Executive is responsible for managing the complete admissions lifecycle and ensuring a smooth, supportive experience for prospective students and their families. This role serves as the primary point of contact from inquiry to enrolment, requiring strong communication skills, attention to detail, and a commitment to excellent service.

Key Responsibilities

Prospective Student Handling

• Respond promptly and professionally to inquiries received via phone, email, and walk-ins.
• Provide clear and accurate information regarding programs, eligibility, fees, and the admissions process.

Application Processing

• Review, verify, and track application forms and supporting documents.
• Maintain organized and accurate applicant records to ensure seamless workflow and timely decisions.

Enrolment Assistance

• Guide applicants through every stage of the admission and onboarding process.
• Address queries, resolve issues, and help ensure a smooth transition for newly admitted students.

Outreach & Events

• Support the planning and execution of open houses, orientations, education fairs, and information sessions.
• Represent the institution professionally during all outreach and promotional initiatives.

Data Management & Reporting

• Update and maintain applicant information in the CRM with accuracy.
• Generate reports and analyze trends to support admissions planning and performance tracking.

Compliance

• Ensure all admissions activities align with institutional policies and meet required regulatory standards.

Cross-Department Coordination

• Collaborate with the marketing team to support leads and outreach campaigns.
• Work with academic teams to address the needs of incoming students.

Continuous Improvement

• Gather feedback from applicants and newly enrolled students to identify opportunities for process enhancements.

Qualifications & Skills

Education

• Bachelor’s degree in any discipline.

Experience

• Experience in admissions or customer service is an advantage.
• Freshers with strong communication and organizational skills may also apply.

Core Skills

• Strong verbal and written communication in English; fluency in Malayalam is a plus.
• Excellent interpersonal, organizational, and problem-solving abilities.
• Proficiency in Microsoft Office; familiarity with CRM systems is desirable.
• Ability to multitask, prioritize, and work effectively in a fast-paced environment.

Job Type: Full-time

Pay: ₹17,000.00 - ₹17,500.00 per month

Application Question(s):

• Are you available to work at morning 6: 30 AM to 3: 30 PM?

Work Location: In person