Admission Counselor - Phd. In Writing Services - CTC Upto 5.00Lpa

We're Hiring | Admission Counselor – PhD. In Writing Services CTC: Up to 5.00 LPA
Location: Rohini Sector 10, Delhi
Shift Timings: 9:30 AM – 6:30 PM
Contact HR: Harshita – +91 92890 08078

About Aimlay

Aimlay Pvt. Ltd. is a global leader in educational and academic support services, committed to empowering working professionals and experiential learners through accessible and recognized learning pathways.
We partner with prestigious universities worldwide, offering programs from Matriculation to PhD, enabling lifelong learning and academic validation for real-world experience.

Job Overview:

The candidate is responsible for supporting business development and operational efficiency through expert consultation and service delivery. The SME drives revenue growth, ensures customer satisfaction, and enhances internal coordination. Success in this role involves timely client handling, clear communication, and high-quality data management. This role is integral to the Research Support Department, ensuring strategic alignment with the organization's goals.

Responsibilities and Duties:

• Conduct pre-sale calls with clients to understand their requirements and propose suitable services.
• Clarify queries raised by Counsellors and CRMs regarding service offerings.
• Review and validate client documents to ensure accuracy and completeness.
• Address and resolve client concerns or doubts regarding services.
• Clearly explain all aspects of proposed work to clients.
• Assess the feasibility of proposed projects.
• Provide necessary tools or services for the successful implementation of projects.
• Encourage clients to opt for hypothetical data when real data is unavailable.
• Engage in cross-selling of services based on client requirements.
• Promote the organization’s complete range of services during client interactions.
• Maintain accurate, error-free data records of all client interactions and pre-sale activities.
• Coordinate with the PRM team to assess the technical viability of proposed work.
• Share vendor approvals and updates with Counsellors and CRMs.
• Explain feedback and comments on writing assignments to clients.
• Internally coordinate with various departments to fulfill project requirements.
• Support team members and assist with publication-related tasks when needed.
• Ensure smooth coordination between Counsellors, CRMs, and clients.
• Resolve operational difficulties faced by Counsellors and CRMs.

Regards
Harshita

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹42,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Internet reimbursement
• Leave encashment
• Provident Fund

Schedule:

• Morning shift

Supplemental Pay:

• Performance bonus

Work Location: In person