Admission Counsellor

Quickensol IT Solutions LLP

0 years

1 - 3 Lacs

pune

Posted:2 hours ago| Platform: GlassDoor logo

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Skills Required

communication crm documentation resolve scheduling excel service

Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary

The Admission Counsellor will be responsible for making outbound/inbound calls, handling admission inquiries, explaining course details, and converting leads into successful admissions. The role requires strong communication skills, convincing ability, and student-friendly interaction.

Key Responsibilities

Make outbound calls to prospective students and respond to incoming inquiries.
Counsel students/parents over the phone regarding available courses, eligibility, fees, and career opportunities.
Understand the candidate’s academic background and guide them to choose the right program.
Maintain and update daily call logs, lead status, and student information in CRM/Excel.
Follow up regularly with interested students until admission is completed.
Assist students with the admission process, documentation, and form filling.
Achieve daily call targets and monthly admission conversion goals.
Handle objections politely and resolve queries effectively.
Coordinate with the admission team for scheduling counselling sessions.
Ensure excellent communication and a professional attitude during every interaction.

Required Skills

Strong verbal communication skills (Hindi/English)
Good listening and convincing skills
Basic computer knowledge (MS Excel, CRM usage)
Ability to multitask and handle pressure
Positive attitude and confidence while speaking
Customer service mindset

Qualifications

Minimum 12th pass; Graduation preferred
Prior experience in counselling/telecalling is an added advantage
Freshers with good communication skills may also apply

Interested candidates can send their cvs on career@quickensol.com or 9307057897

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

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