Administrator - EndPoint Management

3 - 9 years

3 - 8 Lacs

Posted:1 week ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities:

  • Proactively monitor and investigate logs across Windows, VMware, and HyperV environments
  • Troubleshoot system issues using internal knowledge bases and implement validated resolutions
  • Escalate unresolved or complex problems to L3 SMEs and support third-party vendor coordination
  • Maintain accurate ticket documentation, provide shift handover updates, and ensure SLA compliance
  • Follow escalation matrices, prepare RCA reports, and ensure issues are closed with proper communication

Job Requirements:

  • Bachelor's degree in Engineering or Science
  • Certifications preferred: OS 201, Windows Server Admin, VMware-201
  • Strong experience in server patching, antivirus tools, virtualization, and clustering architecture
  • Scripting knowledge to automate system monitoring and maintenance tasks

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Microland

Information Technology & Services

Chennai

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