Administrator - Applications Admin (AA3)

Required Skills
Technology | ITSM Tool Technology | IT Service Management | Recording and Responding to IncidentsIncident Management and Triaging Technology | Programing Basic, Programming concepts (Java, .NET) Technology | Database Query Tools / Languages | PL/SQLDatabase Query Tools / Languages | Transact-SQL Technology | PowerShell Scripting Technology | Cloud Services Basics - Azure, AWS Technology | Application Monitoring and Tools Education Qualification :
Engineer - B.E / B.Tech / MCA Delivery Skills : 1.Supervise all alerts related to application, Database, and system components and provide services proactively. Triage Incident and service requests to concern team. Perform root cause assessment and debug all issues on server domain, and availability of applications. Provide trends to prevent occurrence of incidents, problems, errors, and improve overall performance. Coordinate with teams and resolve all complex application and system issues. Must be able to see opportunities for improvement, take ownership and work closely with development team to drive enhancements Track and report service health metrics, SLA and OLA Should have Excellent Verbal and Written communication skills along with Problem-solving attitude and attention to detail