Administrative Coordinator - NEMT, Insurance & Medical Billing

You will be responsible for coordinating and managing daily administrative operations related to NEMT services. This includes managing and submitting medical transportation claims for Medicaid/Medicare and private insurers, handling billing, coding, and documentation to ensure accurate and timely reimbursements, and supporting credentialing, contract management, and affiliation processes with NEMT brokers such as ModivCare and MTM. Additionally, you will track and resolve denied claims, maintain driver and patient records with high confidentiality and HIPAA compliance, assist with audits, reports, and compliance documentation, and effectively communicate with fleet operators, drivers, healthcare providers, and patients. - Coordinate and manage daily administrative operations related to NEMT services - Manage and submit medical transportation claims for Medicaid/Medicare and private insurers - Handle billing, coding, and documentation for accurate and timely reimbursements - Support credentialing, contract management, and affiliation processes with NEMT brokers - Track and resolve denied claims, resubmissions, and follow-ups - Maintain driver and patient records with high confidentiality and HIPAA compliance - Assist with audits, reports, and compliance documentation - Communicate effectively with fleet operators, drivers, healthcare providers, and patients To qualify for this role, you should have: - 2+ years of administrative experience in the NEMT, insurance, or healthcare billing field - Familiarity with NEMT brokers such as ModivCare, MTM, Access2Care, etc. - Working knowledge of medical billing software, HCPCS/CPT coding, and claims submission portals - Strong understanding of Medicaid and Medicare transportation billing guidelines - Experience working with insurance brokers and/or third-party administrators - Excellent written and verbal communication skills - Strong organizational skills with attention to detail and the ability to multitask - Proficiency in Microsoft Office Suite and/or Google Workspace Preferred qualifications that are not required but would be beneficial include certification in Medical Billing & Coding (CPC, CMRS, or equivalent), prior experience with NEMT dispatch platforms or ride management systems, and experience with transportation licensing or DOT compliance.,