Admin Executive

Job Description:

We are looking for a reliable and well-spoken Admin Executive to support the daily operations of our growing e-commerce menswear brand. This is a multi-functional role focused on assisting with basic HR tasks, account-related follow-ups, and customer support. You will help coordinate between teams, follow up with vendors, and ensure smooth communication with customers across platforms.

Key Responsibilities:

HR & Admin Support

• Post job openings, screen profiles, and schedule interviews
• Assist in onboarding new staff and maintaining attendance records
• Maintain HR documents and coordinate with payroll team if required
• Support founders with day-to-day admin work and follow-ups

Accounts Coordination (Basic)

• Record incoming bills and payments in shared trackers
• Follow up with vendors on deliveries, invoices and payment status
• Maintain clear records of expenses and petty cash

Customer Support

• Respond to customer queries on WhatsApp, email, and Shopify
• Coordinate exchanges, returns, refunds, and delivery issues
• Update order details and status with accuracy
• Communicate politely and clearly in English, Hindi, and Kannada

Operations Assistance

• Assist in daily handovers for order processing and courier pickups
• Ensure smooth coordination between internal and external teams
• Maintain basic inventory or order logs if needed

Who You Are:

• 2–4 years experience in an admin or support role (preferably in e-commerce, retail, or service industries)
• Good written and verbal communication in English, Hindi, and Kannada
• Confident with Google Sheets, Email, WhatsApp Web, and basic Excel
• Proactive, dependable, and capable of following up without reminders

What You’ll Get:

• Hands-on experience in a growing online fashion brand
• Opportunity to grow into a full-time operations or management role
• Supportive team and learning-driven environment

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus
• Yearly bonus

Work Location: In person

Expected Start Date: 01/08/2025