Admin cum Front Office Executive

Job Title : Admin cum Front Office Executive

Location : Calicut, Kerala

About Us :

Cardea Healthcare Solutions is a leading healthcare training and medical coding institute in Calicut, with its headquarters in Bangalore. We provide both classroom and online medical coding & billing training, backed by experienced trainers with multi-specialty coding expertise and corporate training backgrounds.

Role Summary:-

We are seeking a proactive and customer-focused Admin cum Front Office Executive to manage our front office operations, handle enquiries, and drive admissions. The ideal candidate will have excellent communication skills, administrative ability, and a sales orientation to meet admission targets.

Key Responsibilities :-

• Greet and attend to visitors; manage the front office area and reception
• Handle inbound and outbound calls, emails, and walk-in enquiries promptly
• Follow up with leads, counsel prospective students, and convert enquiries into admissions
• Maintain accurate student and enquiry databases and documentation
• Achieve a target of minimum 10 new admissions per month
• Coordinate with trainers, staff, and parents during the admission process
• Verify and collect documents, process admission forms, and ensure completeness
• Prepare reports on enquiry status, admissions conversion, and performance metrics
• Assist with general administrative tasks as needed (filing, scheduling, data entry)

Qualifications & Skills :-

• Education: Bachelor’s Degree (minimum requirement)
• Experience: At least 1 year of relevant experience in front office, customer service, sales, admissions, or administration
• Excellent verbal and written communication skills
• Proficiency in using MS Office, email, spreadsheets
• Pleasant personality, strong interpersonal skills, customer-oriented mindset
• Ability to multitask, prioritize, and work in a dynamic environment
• Goal-oriented and self-motivated

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Additional Terms :-

• Gender preference: Female preferred

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• Age limit: Below 30 years

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• Probation period: 2 months

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• Salary: ₹15,000 per month (fixed) + incentives based on performance

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• Working hours: 9:30 AM – 5:30 PM, Mon–Sat

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• Workplace: Calicut

*What We Offer*

Opportunity to earn incentives / bonus based on performance

Training, guidance, and career growth within the organization

Exposure to educational operations in healthcare and training domain

Friendly and professional work environment

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person