Admin cum CRM Executive

Location: Corporate Road, Makarba, Ahmedabad

Department: Administration / Customer Relations

Reports To: Manager – Operations & Sales

Job Overview

We are looking for a proactive and organized Admin cum CRM Executive to handle day-to-day

administrative tasks and manage client communication effectively. The role requires excellent

coordination, communication, and record-keeping skills to ensure smooth office operations and

superior client service.

Key Responsibilities

• Administrative Duties

• • Manage daily office operations, correspondence, filing, and documentation.

• • Handle scheduling, travel arrangements, and vendor coordination.

• • Maintain records of office expenses, petty cash, and other administrative reports.

• • Support management in preparing reports, letters, and presentations.

• Client Relationship Management (CRM)

• • Handle inbound and outbound calls and emails to clients for inquiries, updates, and follow-ups.

• • Maintain client data in the Excel/CRM system and ensure all information is updated accurately.

• • Assist in preparing client proposals, quotations, and follow-up reports.

• • Coordinate with internal teams to ensure timely delivery of client requirements.

• • Build positive relationships with existing and potential clients through regular communication.

Key Skills & Competencies

• • Strong verbal and written communication (English & Hindi).

• • Proficient in MS Office (Word, Excel, PowerPoint)

• • Excellent organizational and multitasking abilities.

• • Attention to detail with a customer-first approach.

• • Pleasant personality with a professional attitude.

Qualifications & Experience

• • Graduate in any discipline

• • 1–2 years of experience in administration and/or client servicing roles.

• • Experience with CRM tools or customer communication software is an advantage.

Employment Type: Full-time (10 am to 7 pm)

Salary Range: 17-20 K per month

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

• Cell phone reimbursement

Work Location: In person