The Opportunity:
The Ziff Davis CNET Group's Ad Operations team is looking for a detail-oriented Ad Operations Associate to provide essential support. This role is crucial for maintaining the efficiency and accuracy of our ad campaign tracking and reporting processes. You will serve as the primary operational support, taking ownership of a variety of daily, time-intensive tasks that currently consume a significant amount of the team's time. By handling these operational duties, you will free up senior team members to focus on high-value, revenue-generating work and key accounts.
This position reports directly to the “ Sr Director of Operations” and works closely with “Ad Operations and Client Strategy”. This is a remote position, with a standard “ Working Hours Shift timing (EST/CST/ PST)” business schedule and no travel required.
Key Responsibilities
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Campaign and Data Tracking: Update and maintain daily campaign trackers.
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Data Reconciliation: Conduct daily breakdowns of First-Party (1P), Third-Party (3P), and Private Marketplace (PMP) data.
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Performance Monitoring: Track session and impression data, flagging any significant discrepancies or anomalies (too high/low) to the Ad Operations team for review.
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Line Item Management: Assist with line item mapping and end-of-month (EOM) closing processes, ensuring meticulous attention to detail.
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Process Improvement: Identify and offload tedious operational tasks to improve team efficiency.
Job Qualifications:
Required Knowledge, Skills, and Attributes
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Exceptional Attention to Detail: A proven ability to meticulously review data and processes to ensure accuracy.
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Strong Analytical Skills: The ability to work with numbers, identify trends, and make sense of data from various sources.
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Problem-Solving Mindset: Proactive in identifying data inconsistencies and capable of flagging potential issues to the appropriate team members.
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Reliability: Highly dependable with a strong sense of ownership over tasks and deadlines.
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Excellent Communication: Clear and concise in written and verbal communication with team members.
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Organizational Skills: The ability to manage multiple daily tasks and deadlines efficiently.
Required Education and/or Experience
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Education: Bachelor's degree.
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Experience: 5+ years of experience in a data-heavy or operational support role is preferred. Previous experience in digital media, advertising, or ad operations is a plus.
Skills/Tools: Required Knowledge of Tools and Experience
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Expert-level proficiency with Microsoft Excel or Google Sheets
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Power BI/ Tableau are preferred.
Who we are: CNET is the world's leading technology and consumer electronics media brand, with a mission to empower people with the knowledge they need to make smart buying decisions. Our Ad Operations team is the engine that supports this mission by ensuring our ad campaigns run smoothly and effectively, allowing us to generate the revenue that powers our content. We foster a culture of innovation, collaboration, and continuous learning, where every team member's contribution is valued. If you are passionate about technology and have a knack for turning data into actionable insights, CNET is the place for you.
About our Ziff Davis CNET Group: Who we are: CNET Group is a trusted global marketplace that connects technology buyers and sellers with the most actionable and precise intent data. We are uniquely positioned to offer tech brands unmatched visibility into accounts and buyers that are truly in-market, by leveraging our scale, quality and diversity of data. With unparalleled access to the world’s most influential technology buyers through a combination of first-party (Community, Tools, Editorial) and data, CNET Group is a leader in demand based, intelligent, omnichannel marketing.
Disclaimer:
CNET Group is a safe, inclusive workplace for people of all backgrounds and walks of life. We strongly encourage you to apply if you are from a marginalized or underrepresented group, particularly in the technology industry. Some candidates may see a long list of job requirements and feel discouraged because they don't match every single bullet point - we suggest, please apply anyway. We're flexible on location wherever possible - we are a Work From Anywhere company. We don't believe in a "perfect" candidate because we believe in our core value, "Evolve and Adapt Quickly". If you believe this is a role that you'll be excited to work in every day, want to be a part of a culture like ours, and will be relentless about pushing boundaries to succeed, please apply.
