Posted:2 days ago|
Platform:
Remote
Full Time
At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
1. Maintain user, group, Application, and computer accounts via active directory (creation, modification, modification of permissions, and deactivation).
2. Creation and administration of email accounts via Microsoft’s Exchange Online.
3. Management of exchange servers and accounts.
4. Applying the appropriate Microsoft office licenses to accounts.
5. Manage group policy objects in active directory in sync with group policy object owners.
6. Performed cross-platform audits of active directory objects and user permissions as required.
7. Creation of incident tickets when there is an issue which needs investigation.
8. Monitoring queues for incidents or requests that require resolution.
9. Remote resolution of incidents (when appropriate).
10. Fulfilment of requests on as needed basis.
11. Ticket lifecycle management, including but not limited to documenting work notes, attaching relevant knowledge and documenting incident resolution.
Qualifications we seek in you!
Preferred Qualifications/ Skills
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact
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