Posted:3 weeks ago|
Platform:
Work from Office
Full Time
This is a full-time on-site role for an International Voice Process Team Member based in Jaipur. The role involves handling customer inquiries via phone, providing exceptional customer service, resolving billing issues, and ensuring a high level of customer satisfaction. Daily tasks include answering calls, data entry, and using healthcare-specific software systems to assist customers. The team member will work collaboratively with colleagues to ensure effective and efficient resolution of queries. Qualifications Excellent verbal communication and customer service skills Experience in handling international voice processes and phone inquiries Proficient in data entry and basic computer applications Familiarity with healthcare-specific software systems is beneficial Ability to work in a team and handle customer concerns effectively College education or relevant field experience preferred Strong problem-solving skills and attention to detail Availability to work onsite in Jaipur
AGS Health
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