Posted:1 day ago|
Platform:
Work from Office
Full Time
Call insurance companies (US healthcare payers) to follow up on pending / denied claims.
Resolve claim issues by understanding denial reasons and taking corrective action.
Handle claim rejections, denials, and appeals by coordinating with internal teams.
Update claim status accurately in the billing system / CRM after each call.
Maintain call logs, documentation, and provide regular status reports.
Work in night shifts (US process) and ensure excellent customer service etiquette.
JD Infolabs Medcare Solutions
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