Accounts Receivable Caller

2 - 5 years

2 - 5 Lacs

Posted:10 hours ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Key Responsibilities:

  • Perform follow-up on unpaid or underpaid claims via phone calls, emails, and payer portals.
  • Analyze Explanation of Benefits (EOBs), Electronic Remittance Advice (ERAs), and denial codes to determine root causes.
  • Work on aging reports to prioritize claims based on timely filing limits and payer policies.
  • Initiate appeals and reconsiderations for denied claims as per payer guidelines.
  • Document all follow-up actions and maintain accurate records in the billing system.
  • Collaborate with coding, billing, and patient access teams to resolve claim issues.
  • Ensure compliance with HIPAA and other healthcare regulations.
  • Meet daily productivity and quality targets set by the team lead or manager.

Required Skills & Qualifications:

  • Bachelors degree in any field.
  • Minimum 1.6 years of experience in AR follow-up within RCM or medical billing is mandatory.
  • Familiarity with US healthcare insurance (Medicare, Medicaid, Commercial payers).
  • Strong understanding of CPT, ICD-10, and HCPCS codes.
  • Proficiency in billing software (e.g., Athena, eClinicalWorks, NextGen, Epic).
  • Excellent communication and analytical skills.
  • Ability to work independently and manage multiple priorities.

Interested candidates can connect with

HR Ishika

8448999190

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