Posted:6 days ago| Platform:
Work from Office
Full Time
Role & Responsibility: Conduct daily team huddles to review performance and action plan for the day • Ensure daily activities are completed with TAT and reported on a timely basis • Daily / Weekly / Monthly feedback to the team and documenting the same • Report performance and statistics through daily and weekly reports submitted to the reporting Manager • Shares compliance expectations, understanding of the Quality guidelines and Complaints management with New Hires and Existing staff • Prepare reports based on the performance scores of the advisors • Provide analysis on areas of opportunity and action plans to improve performance Critical competencies: Responsible for sharing feedback and coaching team on areas of opportunities to meet operational metric and overall development. Foster teamwork environment Strong knowledge of accounting operations and concepts specially account payable, Logistics , Procurement operations , should be able to adhere Control Mechanism, SLA and SOPs, Strong client connect and liaison, can lead team of 30 FTEs, go good knowledge of excel and SAP, conception knowledge and result oriented person 8 to 15 year of experience in Accounts Payable and other domains of Accounting operations, good interpersonal skill, Should have handled team of 10 plus staff.
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