Accounting Advisory Manager

About Us

Finanshels.com is a hyper‑growth, AI‑powered accounting and financial‑operations partner trusted by over 3,500 UAE‑based SMEs for seamless bookkeeping, VAT and corporate‑tax compliance, and real‑time financial insights; our cutting‑edge automation engine slashes manual workloads, elevates advisory conversations, and empowers remote teams to deliver world‑class services at scale—fueling smarter, faster decision‑making for businesses across the Middle East.

Role Description

Accounting Advisory Manager

You will be responsible for ensuring process efficiency, overseeing smooth onboarding of new clients, enhancing automation and system-driven workflows, and maintaining exceptional client relationships. As a strategic partner, you will collaborate cross-functionally to identify areas for innovation and optimization while ensuring high standards of service delivery and client satisfaction.

This is a senior-level leadership role that combines people management, client-facing advisory, and operational ownership.

Key Responsibilities:

Team & Delivery Management

• Lead, mentor, and manage Team Leads and their respective teams (20+ members).
• Ensure high performance, accountability, and alignment with company standards.
• Conduct regular check-ins, reviews, and feedback loops to support team development.
• Drive a culture of ownership, collaboration, and continuous improvement.
  

Client Relationship & Delivery Excellence

• Serve as the senior point of contact for escalations and strategic client discussions.
• Ensure all client deliverables are accurate, timely, and exceed expectations.
• Deeply understand client businesses to offer proactive and value-added financial insights.
• Build long-term relationships through trust, reliability, and responsiveness.
  

Operational Efficiency & Process Improvement

• Review and improve current processes to ensure scalability and efficiency.
• Identify operational bottlenecks and implement automation wherever possible.
• Collaborate with tech and tools teams to introduce or refine system automations.
• Standardize workflows and documentation to ensure consistency across teams.
  

New Client Onboarding

• Oversee the end-to-end onboarding process for new clients, ensuring smooth transitions.
• Align client requirements with internal capabilities and resource allocation.
• Ensure expectations are clearly defined and met during the onboarding phase.
  

Strategic Reporting & Compliance

• Track delivery KPIs, client satisfaction scores, and team performance metrics.
• Present insights to leadership and contribute to decision-making through data.
• Ensure compliance with accounting standards, regulatory requirements, and internal SOPs.