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Hewlett Packard Enterprise
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Account Support Manager

Account Support Manager

Hewlett Packard Enterprise

4 - 7 years

7 - 10 Lacs

bengaluru

Posted:5 days ago| Platform:

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Skills Required

customer service business analysis business development sales crm communication skills

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Account Support Manager to join our team at Hewlett Packard Enterprise. The ideal candidate will have a strong background in account management and support, with excellent communication and problem-solving skills.

Roles and Responsibility

Manage and provide exceptional customer service to clients through various channels.
Develop and implement effective account plans to drive business growth and retention.
Collaborate with cross-functional teams to resolve complex issues and improve overall customer experience.
Analyze customer feedback and market trends to identify opportunities for improvement.
Build and maintain strong relationships with key stakeholders, including customers, partners, and internal teams.
Identify and mitigate risks associated with account management, ensuring compliance with company policies and procedures.

Job Requirements

Proven experience in account management, support, or a related field, with a minimum of 5 years of experience.
Strong understanding of customer needs and market trends, with the ability to develop effective account plans.
Excellent communication, interpersonal, and problem-solving skills, enabling strong relationship building with customers and stakeholders.
Ability to work in a fast-paced environment, prioritizing multiple tasks and deadlines while maintaining attention to detail.
Strong analytical and critical thinking skills, with the ability to analyze data and make informed decisions.
Experience working with CRM software and other sales tools, demonstrating proficiency in using technology to manage accounts.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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Account Support Manager