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Hewlett Packard Enterprise
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Account Support Manager

Account Support Manager

Hewlett Packard Enterprise

8 - 13 years

10 - 15 Lacs

bengaluru

Posted:5 days ago| Platform:

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Skills Required

account support manager

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a skilled Account Support Manager to join our team at Hewlett Packard Enterprise. The ideal candidate will have a strong background in account management and support, with excellent communication and problem-solving skills.

Roles and Responsibility

Manage and provide technical support to customers via phone, email, or chat.
Resolve customer complaints and issues professionally and promptly.
Collaborate with internal teams to resolve complex customer issues.
Develop and maintain strong relationships with customers to ensure long-term satisfaction.
Analyze customer feedback and suggest improvements to products or services.
Identify and escalate potential issues to senior management as needed.

Job Requirements

Minimum 5 years of experience in account management or support.
Strong knowledge of account management principles and practices.
Excellent communication, problem-solving, and analytical skills.
Ability to work in a fast-paced environment and prioritize tasks effectively.
Strong attention to detail and ability to multitask.
Experience working with CRM software and other support tools.

Disclaimer: This job description has been sourced from a public domain and may have been modified by Naukri.com to improve clarity for our users. We encourage job seekers to verify all details directly with the employer via their official channels before applying.

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Account Support Manager