Account Solution Engineer, Senior

As a Solutions Engineer at our company, you will have the exciting opportunity to focus on healthcare, real estate, and education sectors in Bangalore, India. Your main role will involve collaborating with customers to develop innovative customer engagement strategies using Salesforce applications and platform, leveraging your experience with enterprise software and services organizations to drive business outcomes. Your interactions will primarily be with C-level executives to ensure successful technology solutions. Your responsibilities will entail providing thought leadership on how large enterprises can achieve customer success through digital transformation. You will need to excel in identifying challenges and conducting targeted discovery sessions to address business issues. Your innovative thinking will be key in developing new solutions and engaging with business users to create solution presentations, demonstrations, and prototypes. Additionally, you will be tasked with building roadmaps for implementing solutions that transition from the current state to the future state. Effective communication of business value to stakeholders at all levels and providing functional and technical responses to RFPs/RFIs will be crucial aspects of your role. To excel in this position, you should hold a degree or equivalent relevant experience and possess a minimum of 7 years of experience in the IT industry, specifically in pre-sales or implementation of customer engagement solutions. Your expertise should include a strong focus on pre-sales or implementation activities, demonstrating customer engagement solutions, understanding customer journeys, and constructing business cases. Experience in solution selling to commercial customers and proficiency in articulating the benefits of Cloud Computing, SFA, Service & Support, Marketing, and Mobile solutions are also required. Excellent verbal and written communication skills, presentation abilities, and a self-motivated, flexible, and proactive attitude are essential for success in this role.,