Account Solution Engineer, Senior

Role Overview: As a Solutions Engineer at our company, you will have the opportunity to work with a focus on healthcare, real estate, and education sectors in Bangalore, India. Your primary responsibility will be to collaborate with customers in developing innovative customer engagement strategies using Salesforce applications and platform. You should have a proven track record of working with enterprise software and services organizations to drive business outcomes through technology solutions, including experience in engaging with C-level executives. Key Responsibilities: - Provide thought leadership on how large enterprises can achieve customer success through digital transformation - Identify challenges and conduct targeted discovery sessions to address business issues - Develop new solutions through creative thinking and engage with business users to create solution presentations, demonstrations, and prototypes - Build roadmaps that outline the implementation of solutions to transition from the current state to the future state - Effectively communicate the business value to stakeholders at all levels - Deliver functional and technical responses to RFPs/RFIs Qualifications Required: - Possess a degree or equivalent relevant experience - Have at least 7 years of experience in the IT industry, particularly in pre-sales or implementation of customer engagement solutions - Strong focus and experience in pre-sales or implementation activities - Expertise in demonstrating customer engagement solutions, understanding customer journeys, and constructing business cases - Experience in solution selling to commercial customers - Proficient in articulating the benefits of Cloud Computing, SFA, Service & Support, Marketing, and Mobile solutions - Excellent verbal and written communication skills, presentation abilities, and a self-motivated, flexible, and proactive attitude,