Account Manager

Job Summary:

Account Manager (Staffing)

foreign national processing (Student Visa, Cross-border work permits)

Key Responsibilities:

• Client Relationship Management:

• Own and grow existing client accounts (Federal/Provincial/Govt verticals)
• Work directly with hiring managers, procurement teams, and program owners
• Manage client escalations, feedback loops, and delivery performance metrics

• Recruitment & Delivery:

• Lead full-cycle hiring: contract and full-time roles (IT & Non-IT)
• Expertise in working with

  T4, B2B (Incorporated), and Independent Contractors

• Deliver talent under complex visa situations:

  Open/Closed Work Permits, PR Holders, Citizens, Student Visas

• Compliance & Documentation:

• Manage

  security clearance processes

  (Enhanced Reliability, Secret)
• Ensure compliance with

  CRA taxation rules (HST collection, B2B remittances)

• Maintain documentation for immigration and cross-border hiring

• VMS & Process Management:

• Hands-on experience with

  Fieldglass, Flextrack, and other VMS platforms

• Track candidate submissions, interview progress, offer roll-outs, and onboarding
• Coordinate with internal teams to ensure timely candidate delivery

• Business Development Support:

• Identify upsell and cross-sell opportunities within current accounts
• Assist BD teams in proposal/RFP responses and rate negotiations

Qualifications:

• 8 to 12 years of experience in

  Canadian staffing industry

• Strong background working with

  Government and Federal clients

• Sound knowledge of

  Canada taxation

  (HST, T4, B2B arrangements)
• Experience working with

  foreign nationals

  ,

  cross-border hiring

  ,

  student/work permits

• Familiar with

  Canadian Immigration categories

  (PR, Open/Closed Work Permits, Citizens)
• Working knowledge of

  security clearance documentation and processes

• Proficient in

  VMS tools (Fieldglass, Flextrack)

• Excellent communication, negotiation, and interpersonal skills
• Experience with

  Recruiter License

  or compliance with licensing requirements in relevant provinces is a plus