Account Manager

Job Description

The Role : Account Manager We are looking for an Account Manager (Client Facing) at The Growth Square . This role requires a combination of , relationship building, and customer service skills to achieve sales targets and exceed customer expectations. About: The Growth Square (https://thegrowthsquare.in/) is LinkedIn/Twitter Personal Branding Agency. We help Founders and CXO’s unlock the power of their personal brand, one post at a time. Our Clients: We work with some extremely influential founders and known influencers across the Nation. We are spread across 21+ countries and have 300M + views on all platforms. Position Summary: We are seeking a dynamic and client-focused Account Manager to join our team. The ideal candidate will be responsible for managing all communication with our clients, ensuring their needs are met, and fostering strong relationships. As the main point of contact between clients and our internal teams, the Account Executive will play a crucial role in maintaining client satisfaction and driving business growth. Key Responsibilities: Client Communication: Serve as the primary liaison between clients and the company, handling all forms of communication (phone, email, video calls) to ensure client needs and expectations are met. Recurring Check-In Calls: Conduct Recurring check-in calls with clients to assess their satisfaction, gather feedback, and identify opportunities for additional services or support. Project Coordination: Act as a bridge between clients and writers, ensuring that project requirements are clearly communicated and deadlines are met. Collaboration with Team Manager: Maintain regular communication with the Team Manager to align on client strategies, project statuses, and any escalations that may arise. Qualifications: Experience: 1-2 years of experience with Managing Clients and should have worked with an agency before Communication Skills: Exceptional verbal and written communication skills, with the ability to engage effectively with clients and internal teams. Tool Proficiency - Should have worked on Notion Tool or have knowledge on how to work LinkedIn Proficiency: Basic knowledge of LinkedIn, including how to use it for client outreach and professional networking. Organizational Skills: Strong organizational skills with the ability to manage multiple clients and projects simultaneously. Problem-Solving: Ability to think critically and provide solutions to client challenges promptly. Team Collaboration: Proven ability to work well within a team, coordinating efforts with other departments to achieve client satisfaction. Our values (This is very important and if any of these don’t align with you please don't apply) 1.Deadlines are everything for us. We want you to honour yourself and our team.2. Honesty, No team can grow without this. We are super real with our team and you to be too.3. Discipline and Consistency.4. Empathetic5. never give up attitude. Try then try harder.6. Go that extra mile for team members and clients.7. Tells us what the issue is face to face before things gets worse8.Be open to ‘struggles’ with clients and team members. Job Type: Full-time Pay: ₹40,000.00 - ₹50,000.00 per month Schedule: Day shift Fixed shift Morning shift Work Location: In person Speak with the employer +91 9749877835 Application Deadline: 20/06/2025