SND Digital

Multi Tasking Basic Knowledge of computer Willing to learn

· Perform research on current benchmark trends and audience preferences · Design and implement social media strategy to align with business goals · Set specific objectives and report on ROI · Generate, edit, publish and share engaging content daily (e.g. original text, photos, videos and news) · Monitor SEO and web traffic metrics · Collaborate with other teams, like marketing, sales and customer service to ensure brand consistency · Communicate with followers, respond to queries in a timely manner and monitor customer reviews · Oversee social media accounts’ design (e.g. Facebook timeline cover, profile pictures and blog layout) · Suggest and implement new features to develop brand awareness, like promotions and competitions · Stay up-to-date with current technologies and trends in social media, design tools and applications.

Answering calls, Addressing concerns, Providing information, and resolving problems Communication Skills: Excellent verbal communication, active listening, and the ability to convey information clearly. Problem-Solving: Ability to quickly understand customer issues and find solutions. Customer Service Skills: Patience, empathy, and the ability to handle difficult customers professionally. Technical Skills: Proficiency with computer systems, CRM software, and relevant tools. Language Skills: Depending on the role, fluency in multiple languages may be required.

Develop and implement recruitment strategies: This includes defining hiring needs, creating job postings, and attracting qualified candidates. Manage the recruitment process: This includes interviewing candidates, conducting background checks, and making hiring decisions. Compliance and Administration: Ensure compliance with labor laws and regulations: This includes staying up-to-date on changes in labor laws and ensuring that the organization is in compliance. Manage employee benefits and compensation: This includes administering employee benefits programs, managing payroll, and ensuring that compensation is competitive. Maintain accurate employee records: This includes maintaining employee files, as well as ensuring that all personnel-related documentation is up-to-date. 2. Employee Relations: Foster a positive work environment: This includes addressing employee concerns, mediating conflicts, and promoting a sense of belonging. Manage employee relations issues: This includes addressing grievances, providing guidance on workplace policies, and ensuring compliance with labor laws. Promote employee engagement: This includes implementing programs to increase employee morale and satisfaction.

The ability to sell products and services. Business management skills. Excellent verbal communication skills. The ability to use your initiative. Leadership skills. Customer service skills. Persuading skills. Ambition and a desire to succeed.

Key Responsibilities:Generate and print shipping labels from platforms like Shiprocket, Ekart, Delhivery, Xpressbees, etc. Verify all customer order details including name, phone number, address, and product information. Check and confirm shipping charges according to package weight and courier partner rates. Coordinate with the warehouse or dispatch team to ensure accurate packaging and shipping. Update order status and tracking details in the system. Handle daily operations related to eCommerce order processing and fulfillment. Communicate with courier partners in case of pickup, delivery issues, or discrepancies. Maintain logs and generate reports on shipping performance and cost. Ensure all processes follow SLA timelines and company standards.

Job Summary:We are looking for a skilled and people-oriented HR Manager to lead and manage our Human Resources department. The ideal candidate will oversee all aspects of HR practices and processes, including recruitment, employee relations, performance management, policy development, and compliance. This role requires excellent interpersonal skills, strategic thinking, and a passion for building a strong workplace culture. Key Responsibilities: Develop and implement HR strategies aligned with the company’s goals Oversee the entire recruitment and selection process Maintain employee records and manage onboarding and exit processes Handle performance appraisal systems and employee feedback Ensure legal compliance with labor laws and internal policies Resolve employee grievances and conflicts professionally Foster a positive work culture, team engagement, and motivation Coordinate training and development programs Manage payroll, attendance, and employee benefits administration Prepare reports and analytics related to HR metrics

Job Description: We are seeking a talented and creative 3D Animator to join our production team. The ideal candidate will be responsible for creating high-quality 3D animations for advertising and products etc., delivering visually engaging content aligned with our brand standards and storytelling goals. ________________________________________ Key Responsibilities: • Create smooth, realistic, and stylized animations for characters, objects, and environments. • Work closely 3D modelers, and VFX artists to deliver high-quality assets. • Apply motion principles to give life and believability to animation. • Participate in storyboarding and animation planning processes. • Optimize animations for performance and rendering. • Iterate quickly based on feedback while maintaining production timelines. ________________________________________ Requirements: • 2+ years of experience in 3D animation (Maya, Blender, 3DS MAX, or equivalent). • Strong understanding of animation principles, rigging, and character motion. • A strong portfolio or showreel demonstrating animation work. • Good communication skills and ability to work collaboratively in a creative team. ________________________________________ Preferred Skills (Good to Have): • Knowledge of 3D modeling, lighting, and texturing. • Familiarity with motion capture data and clean-up. • Experience with storyboard tools and animatics.

Key Responsibilities: • Pre Production: o Collaborate with marketing, product, and design teams to develop video concepts and storyboards. o Organize equipment, and coordinate shoot schedules. • Production: o Operate cameras, lighting, and audio equipment to capture on brand footage (B roll, events, product demos). o Direct and coach on screen talent as needed. o Conduct product photography shoots, including styling, lighting, composition and post processing, to deliver high quality stills for e commerce, marketing collateral and social channels. • Post Production: o Edit raw footage into polished videos using Adobe Premiere Pro, Final Cut Pro, or equivalent. o Incorporate graphics, motion titles, sound design, color grading, and music. o Export videos in multiple formats optimized for web, social media, and presentations. • Asset Management: o Maintain organized video and photo libraries, backup footage, and project files. o Ensure all assets conform to brand guidelines. Required Qualifications & Skills: • 1–3 years’ experience in videography and video editing within an agency, corporate, or freelance environment. • Proficiency with professional video cameras (DSLR, mirrorless, or cinema cameras) and accessory gear. • Strong editing skills in Adobe Premiere Pro, Final Cut Pro, or DaVinci Resolve. • Basic knowledge of After Effects or motion graphics tools. • Solid understanding of lighting, framing, audio capture, and storytelling principles. • Ability to manage multiple projects, meet deadlines, and work independently. • Excellent communication, time management, and organizational skills.

Job Summary: We are looking for a proactive and customer-focused Customer Care Executive to handle inbound/outbound voice calls) queries. The ideal candidate should have excellent communication skills, a problem-solving attitude, and a passion for delivering top-notch customer support. Key Responsibilities: Handle customer queries through voice (inbound/outbound) channels. Resolve product/service-related issues with professionalism and accuracy. Maintain a high level of customer satisfaction through timely and effective communication. Follow up with customers to ensure their issues are resolved. Update customer records and maintain accurate data in the CRM system. Collaborate with internal departments for complex issue resolution. Requirements: Good communication skills in English and Hindi (other languages are a plus). Basic computer knowledge (MS Office, Email, Typing). Ability to multitask and handle pressure. Prior experience in voice/blended process is preferred but not mandatory. Positive attitude and team spirit. Minimum Qualification: Graduate.

Job Description : We are looking for a detail-oriented and experienced Accounts Executive to join our finance team. The ideal candidate will be responsible for managing financial operations, ensuring compliance, and supporting audit and reporting processes. Key Responsibilities: Maintain accurate and up-to-date financial records. Prepare tax filings and ensure compliance with statutory and legal regulations. Analyze financial data to support strategic decision-making. Provide guidance on tax planning and optimization. Assist senior accountants with internal audits and financial reviews. Apply sound knowledge of accounting principles and standards. Manage and maintain accounting records specific to e-commerce operations. Perform bank and branch reconciliations. Prepare stock statements and reports required by banking institutions. Skills Required: Proficiency in Tally (including TDLs & TCP files). Strong working knowledge of TDS and GST regulations and filings. Experience with E-Way Bills and E-Invoicing procedures. Advanced skills in Microsoft Excel (including formulas, pivot tables, and data analysis). Good verbal and written communication skills for effective coordination across departments.

Job Title: Accounts Manager Location: Nehru Nagar , Ghaziabad Department: Finance & Accounts Reports to: Finance Director / CFO Job Summary :We are looking for a detail-oriented and experienced Accounts Manager to oversee and manage the company’s accounting functions, including maintaining accurate financial records, preparing financial reports, ensuring compliance with regulatory requirements, and supervising a team of accountants. The ideal candidate has a strong background in accounting principles, excellent leadership skills, and the ability to work collaboratively across departments. Key Responsibilities: Oversee daily operations of the accounting department. Prepare monthly, quarterly, and annual financial reports. Manage budgeting, forecasting, and financial planning processes. Ensure compliance with accounting standards, tax laws, and internal policies. Supervise and support accounting staff; provide training and mentorship. Coordinate internal and external audits. Maintain general ledger, reconcile accounts, and ensure accuracy of financial statements. Liaise with external stakeholders such as auditors, tax consultants, and regulatory bodies. Monitor cash flow and manage working capital. Develop and implement accounting policies and procedures. Qualifications :Bachelor’s degree in Accounting, Finance, or related field (Master’s or CPA/CA is a plus). 5+ years of experience in accounting or financial management. Strong knowledge of accounting principles (GAAP/IFRS). Proficiency in accounting software (e.g., Tally, QuickBooks, SAP, or Oracle). Excellent analytical, organizational, and problem-solving skills. Strong attention to detail and accuracy. Effective leadership and team management capabilities. Strong communication and interpersonal skills. Preferred Skills :Experience in Industry. Knowledge of local tax regulations and statutory compliance. Familiarity with ERP systems.

Handle customer queries via chat in a prompt and professional manner. Provide accurate information and effective solutions to customer issues. Maintain a positive, empathetic, and professional attitude toward customers at all times. Document interactions and update customer records accurately. Collaborate with internal teams to resolve complex queries quickly. Excellent English communication skills (written). Strong problem-solving attitude and customer-first approach. Ability to multitask and manage time effectively. Good typing speed with accuracy. Prior experience in a chat process or customer support role is an advantage.