Account Manager

Job Description

To support our rapid growth, we are seeking talented,motivated engineers to join our office in Chandigarh who will be part of adynamic global team delivering and supporting technology infrastructure to meetthe growth needs of the business. As an AS Engineer, you will collaborate withthe Engineering and Development teams to ensure the designed product andservice is fully operational with streamlined process and procedures forongoing support and maintenance. Application Support Engineer will take ownershipof resolving product issues through its life cycle and communication tomultiple stakeholders. Engineers will ensure process adherence and focus ondelivering Quality output.To be successful, you must be an excellent teamplayer and self-motivated person who can carry out duties with minimalsupervision. Requirements Work in production support shifts and off hour production emergencies. Monitoring the production environment and ensuring smooth functioning. Develop complex queries for analysis, monitoring and report generation. Analyzing, identifying root cause and resolving technical problems byunderstanding business operations, product features and technical solutions. Automating scheduled production processes. Testing and controlling the changes applied to the test and productionEnvironment. Documenting of all processes, as appropriate. Perform level of effort estimates for assigned tasks and change orders. Works on complex issues where analysis of situations or data requires anin-depth evaluation of variable factors. TrainJunior Engineers and other members of the Application Team. Benefits 5 Days Working One Complimentary Meal per Day Internet Reimbursement Gym Reimbursement Group Medical Insurance Mental Health support benefits Relocation Assistance (if Applicable)