Account Manager

Company Description

OptCulture provides retailers with insights into their customers' buying and behavioral patterns. This enables effective customer engagement through loyalty programs, promotions, and multi-channel marketing campaigns. OptCulture helps retailers understand their customers better and create personalized experiences that foster customer loyalty and drive sales.

Role Description

This is a full-time, on-site role for an Account Manager located in Hyderabad. The Account Manager will be responsible for managing client accounts, ensuring client satisfaction, developing strong client relationships, and identifying new opportunities for client growth. Day-to-day tasks will include handling client inquiries, coordinating with internal teams, tracking campaign performance, and providing regular client updates.

Qualifications

• Client Relationship Management and Account Management skills
• Experience in multi-channel marketing and promotions
• Customer accounts monitoring to check usabilty health.
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Experience in retail or marketing industries is a plus
• Bachelor's degree in Marketing, Business Administration, or related field