Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Roles and Responsibilities Manage client relationships through regular communication, ensuring high levels of satisfaction and retention. Oversee daily operations to meet service level agreements (SLAs) and key performance indicators (KPIs). Develop and maintain strong relationships with clients, identifying their needs and providing tailored solutions. Collaborate with internal teams to resolve issues, improve processes, and implement new initiatives. Ensure compliance with company policies, procedures, and regulatory requirements.
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