2 - 6 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As an ideal candidate for the position, you will be responsible for appropriately identifying the needs of both new and current customers to support them in successfully utilizing our product. This involves establishing effective communication with clients and internal team members to comprehensively address and resolve any customer challenges that may arise. Key Responsibilities: - Collaborate across different departments within the company to ensure effective communication with all parties involved in customer success - Cultivate and nurture relationships with customers to gain a deep understanding of their requirements and facilitate their fulfillment - Conduct on-site visits to customers to discover potential growth opportunities within our platform - Handle all aspects of reporting concerning the status and well-being of customers" accounts Qualifications: - Prior experience in account management is essential for this role - Proficient in articulation and comfortable in a client-facing capacity - Demonstrated willingness and capability to undertake travel as needed,

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