2 - 6 years

0 Lacs

Posted:20 hours ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The ideal candidate will appropriately identify the needs of both new and current customers to support them in achieving success with our product. You will establish effective communication with clients and internal team members to gain insights and address any challenges customers may encounter. Responsibilities - Collaborate across different departments to engage with all stakeholders involved in customer success. - Cultivate and nurture relationships with customers to comprehend and fulfill their requirements. - Conduct customer visits to explore growth opportunities on our platform. - Monitor and report on the status of customer accounts. Qualifications - Prior experience in account management. - Excellent communication skills and comfortable in a client-facing role. - Readiness and capability to travel as needed.,

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