Academic Support Quality Assurance Officer

About the Role:

Lead College is seeking a dedicated and detail-oriented Academic Support Quality Assurance Officer to join our growing team. This pivotal role supports the implementation, monitoring, and ongoing improvement of academic quality assurance across our RTO operations. The successful candidate will ensure compliance with the Standards for RTOs 2025 and help maintain excellence in training and assessment delivery.

Key Responsibilities:

Quality Assurance & Compliance

• Implement quality assurance processes aligned with ASQA and internal frameworks
• Assist with audits, evidence gathering, policy updates, and validations
• Maintain quality records, audit schedules, and compliance checklists

Academic Monitoring

• Monitor training delivery and trainer/assessor credentials
• Support validation, moderation, and academic performance reviews
• Maintain records of assessment tools, TAS documents, and course outcomes

Reporting & Data Management

• Compile reports on student outcomes, trainer performance, and compliance
• Maintain registers for staff qualifications, validations, and feedback

Stakeholder Support & Training

• Support academic staff in understanding and implementing quality standards
• Provide training and administrative assistance on QA procedures
• Attend academic meetings and provide QA insights

Continuous Improvement

• Assist in capturing and responding to student feedback
• Support review of action plans from audits and evaluations

Selection Criteria:

Essential:

• Qualification in Education, Business, or a related field
• Experience in an RTO or higher education setting
• Understanding of ASQA and RTO compliance standards
• Strong documentation, communication, and organisational skills
• Ability to work independently with high attention to detail

Desirable:

• Experience with VETtrak, Wisenet, Axcelerate, or similar SMS
• Certificate IV in Training & Assessment (TAE40116 or equivalent)
• Knowledge of AQF and ESOS Act

Working Conditions:

• Fully remote role with flexible hours to meet compliance deadlines
• Standard office hours with occasional project-based adjustments

How to Apply:

To apply, please send your cover letter addressing the selection criteria along with your resume to: humanresources@leadcollege.edu.au hr.support@leadcollege.edu.au

Contact Peter James Molina HR officer for any discussions on WhatsApp: +61 431 875 232

Applications will be assessed as they are received. Early applications are encouraged.

Job Type: Full-time

Pay: ₹40,000.00 - ₹50,000.00 per month

Benefits:

• Flexible schedule
• Work from home

Expected Start Date: 11/08/2025